Recent guest reviews
Published by Booking.com — shown unedited
“Great”
Liked: That it was near the venue I was going to
Reviewed October 20, 2026 • via Booking.com
“It was really nice here”
Liked: We had a pleasant stay at this hotel! The location was excellent - within walking distance of the waterfront and the main shopping areas. There were plenty of cafés, restaurants, and shops nearby, making it really convenient to explore Liverpool on foot. The hotel was clean and comfortable, and the overall experience was very nice. The self-service check-in and check-out were also a nice touch.
Disliked: There was a small mix-up with our room. We booked a standard double room but were given one with an extra single bed, which we hadn't requested. It wasn't a major issue, just a bit unexpected. Also, the bed linen wasn't changed daily, which was a little disappointing
Reviewed October 19, 2026 • via Booking.com
“Very good”
Liked: Location was perfect. breakfast was decent
Disliked: we weren't left enough towels when they cleaned the rooms.
Reviewed October 19, 2026 • via Booking.com
“Very good”
Liked: Very comfortable
Disliked: Bit pricey
Reviewed October 18, 2026 • via Booking.com
“Great stay fantastic location and would definitely stay again. Very helpful and welcoming staff.”
Liked: Great location
Disliked: Everything was fantastic if I was being really picky the pillows were a little hard for us but then others may like that.
Reviewed October 18, 2026 • via Booking.com
“Great location. Clean and comfortable rooms.”
Liked: It was in a really good location - close to Albert Dock and the town centre. Rooms were spacious, comfortable and spotlessly clean. The bathroom had a large walk-in shower which was easy to operate. Breakfast was very good with a wide selection of choices.
Disliked: No coat hooks.
Reviewed October 18, 2026 • via Booking.com
EvridikiFamily with young children
“Perfect Location”
Liked: I had a very comfortable sleep. The location is great, very central.
Reviewed October 18, 2026 • via Booking.com
LouiseFamily with young children
“Handy, friendly and cosy”
Liked: Really great staff. The Irish barman on Friday night was a particular highlight, really chatty and helpful. Anya on reception was great too
Reviewed October 17, 2026 • via Booking.com