Manzo's Suites

Disliked: The room feels damp.

Liked: It's just awesome

Liked: The place was so near to the train station just 10 minutes walk The receptionist man his name is Souki is so nice, if I came to this place again it will be for this super kind man Souki Room was fantastic, a little bit loud because of the pubs at weekend but I was tired anyway so I slept fast

Disliked: The checkout at 11 am not 12, and they are not flexible in a late checkout at 12 they will charge you 5 Euros, I checked out at 11:05 and nothing happened, but 11 am is so early

Liked: Great looking rooms with lots of space

Disliked: Wallpaper was coming of in one of the corners. Bathroom door was very heavily worn and scratched. The bathtub in the room had a broken drain plug meaning we had to hold the drain plug so it didn’t drain. Some areas could’ve been cleaned a bit better. The fridge in the room was marginally colder than the room

Liked: This was a great hotel! Very fancy and close by to the train station to go into the centre.

Liked: Second time booking Manzo’s suites. Very good location close to the train station into Centraal, staff were very friendly and accommodating, room was fabulous bed was very comfortable, all facilities worked perfect, had a great stay!

Disliked: Nothing

great spot and nice place to stay at highly recomended

Liked: Absolument rien

Disliked: Very disappointing experience for a so-called 4-star hotel. During the night, there was absolutely no hot water in our Deluxe room. We could not use the bathtub we paid for and could not even take a simple shower. What is even more concerning is that there was no night assistance at all. Reception only starts at 10:00 AM, and despite calling all available numbers during the night, no one answered. For a hotel claiming to be 4 stars, having zero night staff or reachable emergency assistance is unacceptable. When we reported the issue the next morning, the receptionist was dismissive and unhelpful. Instead of showing understanding, we were told they would “check with the manager,” with no concrete solution offered. We were not taken seriously. More than one month later, we are still waiting for a response to our email and for the promised refund. The lack of professionalism and follow-up is shocking. This experience happened on my birthday, which made it even more disappointing. I would not recommend this hotel if you expect proper service, basic facilities, or professional customer care.