Melon Hotel Kim Ma – Hanoi
Verified property profile, architecture overview, and stay experience in Hanoi.
A day in will be as fun as a day out with ranges of recreational activities offered at Melon Hotel Kim Ma. A relaxing end to every day is possible with a visit to the hot tub, located right in the hotel.
Categorized breakdown of verified on-site services, leisure, and suite comforts.
Comparing live rates for 2026-10-20 to 2026-10-22 (2 nights, 2 adults).
This beautifully appointed accommodation offers an exceptional standard of comfort and quiet sophistication. Fitted with bespoke contemporary furnishings, floor-to-ceiling windows with acoustic double glazing and blackout draping, an oversized ergonomic workstation, and generous lounge seating, this room provides the ultimate sanctuary after exploring Hanoi.
Best flexible rate for room-only bookings with direct Agoda confirmation.
Includes full daily international buffet breakfast for all registered guests.
Includes buffet breakfast, afternoon tea, evening cocktail lounge, and priority check-in.
Aggregated sentiment from 124 confirmed guest stays.
Published by Booking.com, Agoda — shown unedited
Liked: The administration kindly sell prostitution girl to my already ex boyfriend. Is it legal in Vietnam or I need go to police? I think second option
Nhân viên thân thiện sạch
Small hotel with a small hotel vibe that you just can't get with the major name places. Exceptional staff.
Liked: just the location
Disliked: the water for bathing was not very good, they made me pay for 2 bottles of water, no internet, they don't speak English well and finally they charged me for being 20 min late to vacate the room.
Everything was alright and the staff were generally friendly, but I was disappointed by the lack of professionalism and privacy. The biggest issue was that someone entered my room while I was not there. What made it worse was that the hotel did not inform us beforehand or even afterwards. We only realized something had happened when we noticed that our room key card had been changed. Before arriving, we had already informed the hotel that we would be reaching earlier than expected from Sapa. We understood that our room might not be ready, and we were completely fine with that. We did not ask for any special treatment, shower facilities, or early check-in. In fact, we even paid for another temporary room while waiting. After 12 PM, we were informed that we could move into the room we had originally booked. However, when we went to collect the key and enter the room, we were suddenly told that the room was not available after all. The communication was confusing and inconsistent, which caused unnecessary inconvenience. On top of that, the shower head in the room was visibly dirty and appeared to have not been cleaned properly. Overall, the stay was acceptable, but the privacy issue, poor communication, and cleanliness concerns significantly affected our experience. Entering a guest’s room without informing them is not something I would expect from a hotel and should be handled more professionally.
Checking out 14 minutes late and they still charged 100k, FYI everyone. Advice: old, dirty, expensive hotel — not suitable for staying overnight.
I don’t recommend this hotel to anyone looking for comfort and cleanliness. They don’t offer even 30 min early check in, even when they have rooms available. Rooms are not clean, no tissues, broken bed, dirty bedsheets. Don’t go on pictures. They are very far from reality.
Liked: The location was good.
Standard check-in hours, cancellation windows, and payment guidelines.