New York Apartments

Liked: It was pretty central to where we needed to go, and that was the best part.

Disliked: The host seemed to ghost me when I was inquiring about an issue I saw online. There was no other communication with them and I have taken MANY pictures to be sure that I get my deposit back, as that seems to be an issue with this particular establishment. When checking in, the person could not find the keys at first and needed to call someone to find them.

Liked: Nothing

Disliked: The reception attendant is so helpless and talking in unrespctfull way and shouting and doesn’t want to explain anything. Also the host of my room which is Aliza i think was talking with me in unrespectfull way and said to me that you signed on a late checkout fees and i am okay with that but where is the cost of this fees on what it depends and also she said that she doesn’t have time to talk with me as her time costs money and when i told her that this is your job to help the customers and listen to them she left me and gone away

Disliked: No shower

Liked: The price and location were the best. Although the stay didn't suit my family's needs, the conditions of the stay were outlined from the onset on Booking.com. I knew we'd be sharing a bathroom with others on the floor. When you check in, you'll see that they do everything old-school: hardcopy contracts and reservation documents, paper envelopes containing an actual metal key to unlock the room. All of this, I assume, is meant to keep costs down. The hallways and rooms seem to have been recently remodeled, so it wasn't an ugly setting.

Disliked: At checkin, they inform you that they must charge a $175 security deposit per room, which seems excessive. They also claim that NYC has some kind of extra $7.00 city tax that they will only collect in cash, so we reluctantly paid the clerk. He put the cash in an old cash register drawer, and no receipt was given. After the stay, I found an additional $7.00 charge to my credit card from the hotel, so obviously pocketed the cash and ripped us off, but it's not worth a fight, so whatever. As for the room, it was bare-bones as advertised: tiny square footage, a small TV on the wall, no internet unless you pay a fee, a full-sized bed (not queen as promised) with a flimsy steel frame and a thin mattress, a small window AC unit, a small towel for the bathroom, and "ketchup packet" shower gel and shampoo. A few hangers for shirts are on a metal bar next to the sink, but the room isn't big enough for a chest of drawers or a closet. The main problem was the bathroom--it was not clean. The shower floor was littered with toilet paper shavings and human hair. It was wet and slimy. One toilet accommodates at least twenty rooms on the floor; it was often occupied, and many people don't flush after they're done. The shower has a push button that turns off the water after 30 seconds, so you have to keep pressing it. There are no hooks or shelves for your clothing or toiletries. Pretty disgusting. My 16 year old daughter started crying because of the bathroom conditions, and my 13 year old son soldiered through a shower, but my wife insisted we leave after the first night of a two-night stay, and I agreed. If I was in college, alone, and looking for something cheep in a good NYC location, I could've roughed it, but DO NOT choose this hotel if you are with a family.

Liked: NOTHING DO NOT BOOK WITH THIS HOST

Disliked: It was horrible, took us 20 minutes to find the right address entry. The room i booked was not at all what i got and when i tried talking to the person in charge to switch the room she told us no and hung up the phone on us. I requested a room with air conditioning and the AC was broken, also window was broken and ductaped to cardboard. i showed the host photos when asking to change room since the room was boiling hot (40) she disconnected the call again and refused to speak with us. We left and did not stay at this “hotel” or “apartment” which it was NOT it was super small and was not clean there was cigarettes on the window aswell with bugs. We got No refund as we asked not from the host or booking even tho we showed photos and did not complete our stay. I do not recommend to anyone to book with the host, she was super disrespectful and did not accommodate with anything not worth it.

Liked: the location was close to everything, but the room was extremely small and the bathroom was used by everyone on the same floor.

Disliked: the room was extremely small as well as I did not receive my security deposit back for one reason or another. No explanation or contact with a reason for not being reimbursed

Liked: Location

Disliked: Price

Disliked: towels dont seem to be clean.