Recent guest reviews
Published by Booking.com, Agoda — shown unedited
“A pleasant stay”
Liked: Clean and friendly
Disliked: None
Reviewed October 26, 2026 • via Booking.com
“Very satisfied... Highly recommended.”
I stayed on the 8th floor... the sea view and breakfast are delicious. The staff's friendliness goes without saying. I want to come again. I arrived in the early morning from Sapa and they let me check in early for a small fee. I rested well and am now heading to Hanoi.
Reviewed October 17, 2026 • Standard Room with 2 Single Size Beds • via Agoda
HòaVietnam • Family with young children
“Good when going with family.”
The rooms are a bit dated but still very clean and tidy. Everything was fine. Reception and service respond immediately whenever called. One suggestion: upgrade the TV to a smart TV so guests can watch programs instead of just TV channels.
Reviewed October 14, 2026 • Standard Room with 1 King Size bed • via Agoda
ReneSingapore • Family with young children
“Good value.. overall ok...”
Good size, good price,, Abit dated interior but negligible.... Good hot shower and effective air con... Good price/ performance overall
Reviewed October 14, 2026 • Standard Room with 1 King Size bed • via Agoda
“Exceptional”
We had a fantastic overnight stay, room was spacious, very clean, and featured modern amenities.location is very convenient for exploring the local area, walking along the beach and easy access to the harbor for cruise excursions.Highly recommended.
Reviewed October 07, 2026 • Standard Room with 2 Single Size Beds • via Agoda
“Should book a room at Novotel Ha Long Hotel.”
You should book a room at Novotel Ha Long Bay Hotel because it’s in a very central area, convenient for going to the beach, visiting the beachside bars, and shopping.
Reviewed September 29, 2026 • Standard Room with 1 King Size bed • via Agoda
SeongFamily with young children
“Excellent”
Disliked: swimming pool is small for many customers.
Reviewed September 28, 2026 • via Booking.com
“Lovely, relaxing stay with great food, a nice pool and excellent value for money.”
Liked: Lovely, clean hotel in a great location, within easy walking distance of everything we wanted to visit. The pool was lovely and very relaxing, and we also enjoyed having the pool table. The food was delicious and the hotel offered really good value for money
Disliked: Nothing significant – we had a really enjoyable and relaxing stay.
Reviewed September 25, 2026 • via Booking.com