Novotel Wien City Hotel

The accommodation is near the train station but is on a main road, and there is a pub across from the hotel that is very noisy. It’s impossible for little kids to sleep. It's really bad.

Liked: All

Disliked: N

Liked: Very clean and good location staff was helpful as well

Disliked: Breakfast was not best that I had

Liked: Staying with the Novotel chain is always a pleasant and welcoming experience, and Novotel Wien City was no exception. We had a very enjoyable stay. The hotel’s location is fantastic—situated in a great area, just a short walk or a quick metro ride to the heart of Vienna's Old Town. The room was spacious, clean, and well-designed, providing everything needed for a comfortable visit. The staff was welcoming and professional throughout, and the breakfast was quite good overall, offering a solid variety to start the day. The only minor drawback was the parking situation: the hotel's parking garage requires a bit of a walking distance from the property. Overall, it is a reliable and comfortable 4-star hotel that is well-suited for exploring Vienna, and we would gladly stay here again!

Liked: Location

Liked: the office staff were excellent and helped us a lot, one of your restaurant staff however was far too greedy and pushes me to tip him. older guy on our first night there.

Disliked: The bathroom was small and is in two separate rooms

Disliked: Although there was a little mix up with the reservation, it was resolved but when they gave us the key to the room and said it was ready there were no complementary items as were in both of our friends' rooms who had the same reservation.