Recent guest reviews
Published by Agoda, Booking.com — shown unedited
“Okay.”
The location and facilities are good, but if you come expecting a hot spring you may be disappointed. It's nice for couples to rent the private bath, but when I went in the morning there was a strong bleach smell coming from the water, which was unpleasant. The amenities and facilities were all good, but that part was a real shame. The public bath was much better! Overall seems reasonable for the price.
Reviewed October 28, 2026 • Standard Twin - Non-Smoking • via Agoda
CareyFamily with young children
“In an interesting area. Beautiful onsen.”
Liked: The breakfast was good. We tried both the western and the Japanese and both were good. The onsen was beautiful, we used it multiple times.
Disliked: It was a little further out than we realized and it was expensive in a taxi or a long train ride to get to the sites. We were not sure why the restaurants closed so early.
Reviewed October 27, 2026 • via Booking.com
“Peaceful oasis next to Arashiyama Bamboo Forest”
Liked: This was a lovely hotel located very close to the famous bamboo forest and equipped with private and public onsen. The amenities were excellent, the hotel provided everything you could ask for, including a cold drink and an ice-cream after using the onsen to cool down. We absolutely loved our stay here, the spaces are landscaped beautifully - even the smoking area was landscaped with great taste! We did not opt for breakfast during our stay, but other reviewers have mentioned it's great. We will definitely try it the next time we are in Kyoto!
Reviewed October 27, 2026 • via Booking.com
“A beautiful modern ryokan style experience with fantastic food.”
Liked: Clean, beautifully designed and well appointed property.
Disliked: Twin beds, would have preferred a queen instead.
Reviewed October 26, 2026 • via Booking.com
“Excellent”
Liked: We love that the room was big and beautiful with its comfy bed. The saunas were great and relaxed our sore muscles. Location was great too that it was good walking distance to Arashiyama bamboos.
Disliked: The food were not what we expected. Maybe it was us expecting too much. But the staff were quick and accommodating in the dining area where we had breakfast.
Reviewed October 26, 2026 • via Booking.com
“Great Staff!”
Liked: The private onsens were amazing! I wish I could have stayed longer to take advantage of them more! The staff were also very helpful, especially when I needed my luggage sent to Haneda airport in Tokyo.
Reviewed October 26, 2026 • via Booking.com
EzekielUnited States • Family with teens
“First time onsen experience”
It was intimidating at first because of the language barrier but everything has instructions and it is very easy to understand. If you are uncomfortable, do research the etiquette first. Everything about it was wonderful, the food, the atmosphere, the bath, and also the people. 100% will do it again if we are on the area.
Reviewed October 25, 2026 • Standard Twin - Non-Smoking • via Agoda
“I was looking forward to it.”
I had high expectations, but there were a few disappointing things... People were walking barefoot where luggage wheels are used? There seemed to be no distinction between outside and inside. They would have given slippers if requested, but I found that odd. There were no combs or cotton swabs in the room, and the room also lacked any clear separation between inside and outside — were they catering to overseas guests? As a Japanese person, I found this a bit hard to accept. I was also bothered by the smell in the corridor. Moisture? It had a musty, stale smell. For the price, I felt it wasn’t well maintained. The bath was clean, but some taps didn’t have hot water so I had to move to another bath to wash. It wasn’t crowded so I was able to move, but no hot water is unacceptable for an onsen. The staff were pleasant.
Reviewed October 25, 2026 • Deluxe Twin Room • via Agoda
