Recent guest reviews
Published by Booking.com, Agoda — shown unedited
“Excellent place just need to get elevators working”
Liked: Close to all places I was visiting
Disliked: One of the elevators didn’t work
Reviewed August 09, 2026 • via Booking.com
FernandaFamily with young children
“Exceptional”
Liked: Overall expierence was good, beds could be more comfortable
Reviewed August 03, 2026 • via Booking.com
HSIAOTaiwan • Solo traveler
“乾淨整潔,服務不錯”
細節做得很好,用早餐時也會主動服務,下次還會再去
Reviewed July 03, 2026 • 2 Double Classic • via Agoda
LEONARDOFamily with young children
“Thank you again.”
Liked: Room, Pool, breakfast.
Disliked: Below the bed is dusty and no clean.
Reviewed July 01, 2026 • via Booking.com
“Very convenient, comfortable, and amazing staff”
Liked: Great hotel and staff
Disliked: Everything was amazing
Reviewed May 19, 2026 • via Booking.com
“Great stay in Puebla”
Liked: Very clean and spacious room. Good breakfast.
Reviewed April 28, 2026 • via Booking.com
“Exceptional”
Liked: Muy buena ubicación y ofrecen buen desayuno
Reviewed April 20, 2026 • via Booking.com
“I celebrate my mother Birthday there every year and this year was the best, thank you to all.”
Liked: This is my favorite place to staid in Puebla, best guest services all your staff is wonderful. Estela, Angel, FDesk, Karina, Francisco, Sergio Alfonso, Restaurant. Joege bell desk and everyone. Your Hotel has the most wonderful staff. Congratulations!!
Disliked: I love the property, however some areas need some TLC
Reviewed March 23, 2026 • via Booking.com