RedDoorz @ Hotel Pondok Kurnia near Buah Batu Bandung

I made a reservation through Agoda, but I chose the wrong date. I immediately requested a refund through the Agoda app to change the date, but it turned out that the rooms were fully booked for that date. As a result, I booked a ticket directly to the hotel and submitted a cancellation request for the check-in I booked through Agoda. The explanation was that it would be processed in 48 hours, but after 48 hours the answer was that a refund was not possible and the money would not be refunded.

The room should be cleaned before the guests enter... the floor should be swept, the dust wiped off the furniture... fix the leaking shower.

Dapet kamar, sprei bau, lantai Kotor, ruangan kotor

The comfort and cleanliness of the bathroom and bed sheets should be the number one priority in accommodation services. I apologize, but I do not recommend booking at this hotel; I hope improvements can be made in the future.

Decided not to stay. After seeing the surrounding conditions, it was quite uncomfortable and had a smell. Asked to change rooms but there was none available; only one triple room.

Honest review - Water heater works - The bathroom smells bad so I bought Wipol and Soklin to rinse the bathroom and I sprayed in the corners - The room is stuffy like it has a damp smell, a lot of dust, dirty, the corners of the room have long-standing dust - Black and white TV - The air conditioning seems like it has never been cleaned, so it only blows air and makes continuous noise - The sheets and blankets are really very worn out - No amenities - Towels smell musty - The mattress protector has developed mold and is dangerous - Noisy until midnight even at dawn due to the activity of 2 front rooms that are crowded and have changing guests - The receptionist was asked to change the sheets, the reason is that they are searching first but were not given - Can borrow an iron and hanger - I had permission from the receptionist when checking in and even communicated beforehand to borrow the lobby for makeup. On the day, while doing makeup, a man scolded my makeup artist even though we had confirmed beforehand. We asked to use the lobby because the room was inadequate and dark - Late check-out available with a charge Usually with the price of a Reddoorz *** room, at a minimum, cleanliness is maintained. I hope it can be taken care of better because the accommodation has a strategic location.

If it's a long weekend and you're not in a hurry, don't buy through the app because the prices are double on the app. If you come directly, the prices are much cheaper.

Water heater, TV not functioning Property in the bedroom and bathroom needs a lot of repairs.