2 Bed Room, Large Living Room @ Central Pattaya

Liked: Owner asked us to Cancel it just before the checkin.

Disliked: Owner asked us to Cancel it just before the checkin. And since two says before the arrival nobody picks up the call.

Liked: Chambre piscine emplacement

Disliked: Ascenseur les gens stupides et le wifi zéro conection

Liked: It was meant to be a sofa bed in the lounge but just a sofa with no bedding so my son had to get a different hotel - nothing from the host just a waster

Disliked: Stay at the base but not this apartment.

Liked: Beetje centraal locatie wel schoon het is centraal.

Disliked: Geen comentaar

Liked: They keys were easily accessible.

Liked: I like the place is in the middle of Pattaya city which is good for first timer travel.

Disliked: We experienced some confusion upon arrival because the host initially informed us to go to Tower A, and the message was later edited to Tower B. It would have been clearer if a new message was sent instead of editing the previous one, as we didn’t have time to re-check the chat while traveling. The washing machine was also not functioning during our stay. Although the host kindly offered to wash our clothes for us, it would have been more convenient if the appliance was usable as listed. Additionally, the room looked quite different from the photos on the website. The actual size and layout were noticeably smaller, which felt misleading. The toilet floor also seemed a bit dirty, which was unpleasant. The door to the room was difficult to close and made a very loud “bam” sound each time, which was disruptive and inconvenient. Overall, we paid around BND $300 for 4 days and 3 nights, and based on this, we expected better value, clearer communication, working facilities, cleaner rooms, and more accurate listing photos.

Liked: Location

Disliked: I booked a week, got a text before my arrival flight saying there was some water damage to our room., so we would be upgraded to a higher floor for 2 days then moved to our room. Nothing else was said. The 2nd day, I texted twice the morning of the 2nd day to find out move details with no reslonze.. I retirned to my room to prepare for an excursion, only, to find a girl who spoke no english telling me we had to check out in. 10 mi.. I booked an excursion for 12:30 pickup. Went back to room at 11;50 to prepare for the excursion only to find a lady at my door saying we had to check out in 10 min.. No information about the next room number, no real English skills. So we ended up leaving our heavy luggage and took our backpacks. We ended up in the lobby, returning the key woth no way to go back upstairs. I, had to reschedule our excursion (for a fee), in the process of trying to find out "what was happening".The apt owner got pissed off and threatened to put our big luggage in the hallway, with no way for us to get back upstairs to get it. ( passports were in luggage,). We ended up having to sit in the lobby from 12 for potentially 3 hours to 3pm (check-in time). In my mind, the upfront issue was maintenance, not my problem. When you said we would be in another room for 2 days, I expected to be walked out of room 1 directly into my now fixed room. Not checked out waiting for check-in again. So I booked 1 week, should be 1 checkin and 1 checkout. Yet I had to sit in a lobby without a room for 3 hours. This is NOT what I paid for. And the rudeness of the host was so unbelievable. I believe my room was double booked. This vendor does not represent the values of booking.com. I want a 1-day refund This experience was SO frustrating.

Liked: Poor condition

Disliked: Very poor condition. All sheets and towels dirty