Recent guest reviews
Published by Booking.com, Priceline.com, Agoda — shown unedited
“It served a purpose”
Liked: Close to JFK
Disliked: No coffee or tea in room or on site
Reviewed October 12, 2026 • via Booking.com
LennoxFamily with young children
“0/10 Wouldn’t recommend this place to my worst enemy.”
Liked: construction chaos, questionable activity, nowhere to wait, and zero customer service. After traveling all day, I was told check-in was at 3 PM and early access would cost $30 PER HOUR. Fair enough, except there was no waiting area. I was literally told I was “blocking the way” and should wait on the side of the street with my luggage. Then, while standing outside, I witnessed what appeared to be an exchange of sexual favors involving someone being told, “we could go here, It’s $30 an hour.” At that point, I decided I’d rather lose the money than spend the night. The front desk said they would cancel the reservation but couldn’t handle the refund. Naturally, I was still charged the full amount.
Disliked: 0/10 — Wouldn’t recommend this place to my worst enemy. Apparently, “hotel renovation” means sealing the main entrance, replacing the lobby with an obstacle course of boxes, and providing absolutely no directions to the new lobby. After wandering through an awkward hallway, I was greeted by people smoking and blasting music in the corridors.
Reviewed October 08, 2026 • via Booking.com
susieFamily with young children
“Absolutely terrible and would not be taking a family with kids to stay in this hotel or this area”
Liked: Nothing
Disliked: The air cons were leaking in the rooms. The bedding had stains all over it. The bathroom toilet was leaking upon arrival. The location was close to JFK but we were told not to leave the hotel due to safety concerns in the area. During the night we did not fell safe at all as there were people yelling outside and screaming
Reviewed October 08, 2026 • via Booking.com
“Acceptable”
Liked: It was near shops and airport
Disliked: This hotel had no garden or sitting area vending or drinks machines as it states.
Reviewed October 01, 2026 • via Booking.com
“Do not go there”
Liked: Very little
Disliked: We arrived late in a stormy night after 12 hours travel. We had booked and pre paid a room for 3 people, but was only offered 1 bed. No alternatives, no refund, nothing
Reviewed September 27, 2026 • via Booking.com
“Acceptable”
Disliked: The only blanket was stained. It was very cold in the room. No way to adjust heat. It was very noisy. He charged extra money at check in. Bed was very uncomfortable. Room was very small.
Reviewed September 26, 2026 • via Priceline.com
“Terrible experience, terrible motel the worst in my life's experience.”
Liked: Location to close to JFK airport. That is it.
Disliked: No parking, no hot water in shower, no A/C (there was a A/C but it was not working), no table, no chair, no closet This motel room has just bed and toilet with no hot water shower. Why dit I have to pay over 100 Dollar to this poor facility. Why this kind of poor facility is included in booking.com??????????
Reviewed September 21, 2026 • via Booking.com
WeiminUnited States • Couple
“Basic accommodation”
Very basic accommodation. Ok for staying when transferring overnight at JFK at a minimum cost. The issue is the discrepancy in the description in Agoda. The room is very small, different from what was on Agoda. The free shuttle doesn't exist, and the hotel staff said they have no idea on the promise. Considering the extra cost on Ulber to and from the hotel, you may look at the other options, which most likely have much better accommodation and free shuttle.
Reviewed September 20, 2026 • 1 King Bed, Nonsmoking • via Agoda