Royal Garden Hotel

Guest policies from the property

Infant 0-2 year(s)

Stay for free if using existing bedding. Note, if you need a cot, it may incur an extra charge and is subject to availability.

Children 3-11 year(s)

Stay for free if using existing bedding.

• All children are welcome.
• Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

• Please note that The Diners Club is not accepted at the property.
• Breakfast included in room rates will be provided for adults only. Children will be charged an additional fee for breakfast.
• In accordance with the guidelines outlined in the draft amendment to the Product Eco-responsibility Ordinance of 2023, Hong Kong hotels will no longer offer complimentary disposable plastic products to guests. For specific inquiries, please consult the official website of the hotel.
• Starting from 1 January 2025, Hong Kong will reinstate the Hotel Accommodation Tax (HAT) at a rate of 3%, based on the room rate provided by the property. This may affect your total accommodation costs. We recommend you read the Hotel Accommodation Tax details before booking. For more information, please visit the Hong Kong Inland Revenue Department website (https://www.ird.gov.hk/eng/faq/hatq.htm). "
• A damage deposit of HK$ 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
• When booking more than 5 rooms, different policies and additional supplements may apply.
• Bedding is subject to availability, final decision depends on hotel situation.
• Bathtub request is subject to availability, final decision depends on hotel situation.
• Guestrooms are for accommodation purpose only (except designated room packages). Other non-accommodation purposes, including wedding parties and events are not allowed. The hotel reserves the right to deny the bookings which violates this policy.
• Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. Please note that hotel does not accept bookings made by debit card.
• The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.
• Property installed Drinking Water Filtration System in all guestrooms.
• Children's breakfast price is at HK165 net daily
• We’re delighted to announce that the Kids’ Rooms will be open as from the Easter Holidays for the complimentary enjoyment of all room guests. Location: 12/F Crown Club Opening hours from 10:00hrs to 20:00hrs For hygiene and safety reasons, all guests are required to wear socks inside the Kids’ Rooms. Guests without socks may conveniently purchase them from the Crown Club at HK$30 for adult sizes and HK$20 for child sizes per pair. First come first serve Must be accompanied by adult CCTV in operation

Good to know