Royal Lancaster London

Liked: great location, helpful non intrusive staff, good food, comfortable room

Disliked: The AC system seemed old and tired

Liked: We stayed as a family of four in two rooms. The hotel was clean and comfortable, the staff were very helpful, and the location next to Hyde Park was excellent. We also enjoyed the free, well-maintained bicycles

Disliked: Nothing significant. We were very happy with our stay

Liked: We stayed as a family of four in two rooms. The hotel was clean and comfortable, the staff were very helpful, and the location next to Hyde Park was excellent. We also enjoyed the free, well-maintained bicycles

Disliked: Nothing significant. We were very happy with our stay

Liked: All was good, sauna and jacuzzi would have been great

Disliked: No sauna or jacuzzi

Liked: The hospitality

Disliked: No spa

Liked: The hotel was bright and clean. The location was ideal and the staff were very helpful.

Liked: The location, staff and amenities were wonderful. I had a slight problem with my server on the hotel internet. The rooms are small but the design of the room and bath were great. The food service was excellent. I cannot praise the staff assistance enough...it was great.

Disliked: The size of the rooms and the cost of the laundry service was a bit high.

Liked: Location, quality of food, bed.

Disliked: Very small rooms. The AC in both of our rooms was programmed to switch off during the night, and despite informing the staff, it wasn’t fixed until the third night. We paid $650 per room per night, yet the hotel decided what temperature we should sleep at. A very strange way to save energy!