Royal Oak Inn

Disliked: paid through booking.com but the staff didn’t have confirmation of payment.

Old building in a little bit rougher neighbourhood but close to everything and great value for a comfortable bed in downtown Toronto. Highly recommend dinner at the House on Parliament 3 blocks away.

Liked: Check in staff were nice.

Disliked: Room.not clean. The shower had lots of mold/mildew. There were even handprints on the wall in the bathroom. Bed was lumpy, and I felt like i was going to roll off the bed. And despite claiming there was parking inclyded in stay it was not and we had to oark two blocks away and pay for it.

Liked: It was affordable in downtown Toronto

Disliked: Its location

Liked: The web site said there was parking, in 2 separate places, there was none. I am not sure if it was because we arrived in the middle of the night. The room was tiny and dingy with unidentified stains on the blinds. The air conditioner did not really work. I will say that many areas had work done, but it was quite shoddy. The staff we encountered were amazing!

Liked: The staff was excellent

Disliked: Not so much

I stayed 2 days, cheap and clean, i love it

Liked: Did not like anything with this hotel.

Disliked: DO NOT BOOK A ROOM AT THIS HOTEL! We had to cancel the rest of our stay for several reasons, which I will explain below. We stayed for only one night and requested a refund for the remaining nights. The hotel receptionist told us to request the free-cancellation refund through Booking.com. After contacting both Booking.com and the hotel several times, we were sent back and forth between them in a complete cat-and-mouse game, and no refund has been issued. There were several reasons why we decided not to continue our stay. First, the room looked completely different from the pictures online. It was also dirty, and we found long black hairs in the bathroom/shower area. The air conditioner was extremely loud, even on the lowest setting, and there was also a burnt smell coming from it. On our first night, when we returned to the hotel after going out, our room door was stuck and would not open properly. The night receptionist had to work on it for some time before we could get inside. This made us feel very unsafe. The surrounding area was also extremely uncomfortable. We witnessed what appeared to be open drug-related activity and dealing very close to the hotel, which made us feel unsafe walking around the area. Overall, this was a very disappointing experience, and I would not recommend staying here. If you are looking for a comfortable and safe stay in Toronto, I would strongly suggest choosing another hotel.