Recent guest reviews
Published by Booking.com, Agoda — shown unedited
“recommended.”
Liked: Centrally located. Many landmarks in walking distance. Clean, hygienic. Good breakfast with fresh fruits and a good selection of breads. Food menu is international. Prompt service.
Reviewed October 15, 2026 • via Booking.com
EfeTürkiye • Solo traveler
“rooftop isnt usable unless u drink alcohol”
A special thank-you to Zara at reception. She was incredibly kind, polite, and helpful with everything I needed during my stay. She knows the city very well, speaks excellent English, and was always ready to help with any issue. She really made a difference to my experience. However, I was disappointed with the rooftop. One of the main reasons I chose this hotel was to enjoy the city view from the rooftop. Unfortunately, it operates as a public bar open to outside visitors, and if you don't want to order alcohol and just want to sit and enjoy the view, you are asked to leave, even as a hotel guest. The staff member there was also quite unfriendly in the way there was a black women she handled it, which was a letdown. My room was clean and spacious, and the air conditioning worked well. Overall, great reception service and a comfortable room, but the rooftop policy for hotel guests should be reconsidered.
Reviewed September 27, 2026 • Superior Double Room • via Agoda
“Exceptional”
Liked: Everything was wonderful!
Disliked: Nothing
Reviewed September 06, 2026 • via Booking.com
“Clean and comfortable stay in the heart of sofia with a great spa to relax”
Liked: the room was spacious with a great view, it was very centrally located in the heart of sofia and the spa was amazing, no extra charge for use. the rooftop has a great view
Disliked: the fold out bed for the third person was not comfortable. there were fingerprints on the windows, the toilet button is not designed very well
Reviewed September 01, 2026 • via Booking.com
GevorgyanBusiness traveler
“Exceptional”
Liked: Very very good experience!! Location and hotel great.
Reviewed August 28, 2026 • via Booking.com
“Great hotel, service, and location.”
Liked: Location, the room, and the rooftop bar.
Disliked: It can get a bit noisy because of the traffic.
Reviewed August 23, 2026 • via Booking.com
“Great hotel”
Liked: Very clean, great location, helpfull stuff great design
Disliked: The parking is very expensive
Reviewed August 15, 2026 • via Booking.com
“Exceptional”
Liked: Outstanding the best view of the cathedral from their roof bar and from higher floor rooms. The spa is a lovely feature, breakfast is good, but not as good as Hyatt Regency’s. What’s amazing are the two restaurants Asian and Mediterranean in house, absolutely great!
Reviewed August 13, 2026 • via Booking.com
