Recent guest reviews
Published by Agoda — shown unedited
JanPhilippines • Family with teens
“Excellent”
Clean stay with great service
Reviewed October 17, 2026 • Guest room, 2 Double, Courtyard view • via Agoda
MajerrySingapore • Family with young children
“Highly recommend”
Enjoying a relaxing stay at Sheraton Mactan Resort, creating beautiful memories with family. A special thank you to Reyson and the wonderful team for singing a birthday greeting to my husband at the restaurant. Your thoughtful gesture made his birthday even more special and memorable! 🎂❤️ Thank you for making our stay truly unforgettable!
Reviewed October 14, 2026 • Guest room, 2 Double, Ocean view, Balcony • via Agoda
JoanUnited States • Business traveler
“Great hotel staff”
Great amenities, excellent food and superb staff. Special mention to Lovely on the 5Cien breakfast restaurant.
Reviewed October 07, 2026 • Guest room, 2 Double, Courtyard view • via Agoda
DianaSwitzerland • Solo traveler
“Excellent stay and great value”
A consistently excellent experience from start to finish. The property offers strong value for money, a convenient location, beautiful beachfront, helpful and super friendly staff and well-maintained facilities. Everything was top-notch!
Reviewed October 05, 2026 • Guest room, King or Double • via Agoda
JoanUnited States • Couple
“The best breakfast and service”
Staff are courteous and you can tell that they are genuinely happy to serve us. Breakfast has a lot of good food selection.
Reviewed October 01, 2026 • Guest room, King or Double • via Agoda
TrishaPhilippines • Couple
“The best hotel in Cebu”
The whole was a dream! The staff, facilities and view were all very lovely but the best part was definitely the breakfast buffet. We'll be back soon!
Reviewed September 27, 2026 • Guest room, King or Double • via Agoda
“3 nights and 5 days review of Sheraton Ocean View Double Bed.”
I chose this place for my trip to Cebu with my wife during the Chuseok holiday. As a result, we are very satisfied with the excellent room condition and service. We plan to come back here for our next trip to Cebu. Many people might worry about accommodation costs, but those concerns disappear as soon as you arrive here, haha. The other facilities are also very good. I particularly recommend enjoying a cocktail at the cave bar on the second floor in the evening! One downside is that there are many jellyfish in the sea right in front of the accommodation, making it difficult to go snorkeling, and the pool size is a bit small for adults to enjoy. Nevertheless, I believe it's the best accommodation in Cebu without a doubt!
Reviewed September 26, 2026 • Guest room, 2 Double, Ocean view, Balcony • via Agoda
DianaSwitzerland • Couple
“The friendliest staff!”
A perfect escape whether for honeymoon, vacation or a simple staycation at Sheraton Mactan Cebu! From the incredibly warm and attentive staff to the stunning beachfront location, every detail felt top notch. 🏝️💙 The restaurants were amazing (hello, Nikkei at Dip + sunset vibes at Buhi Cave Bar 🍣🍹), but our Honeymoon Suite stole the show, always spotless, beautifully designed and full of sweet surprises like a towel elephant and heartfelt notes that made us feel so special. 🐘💌 This place is wellness for the mind, body, and soul. We loved every momen and we’ll definitely be back! 💑🌴
Reviewed September 25, 2026 • Sheraton Honeymoon, Suite, 1 King, Ocean view, Corner room, Balcony • via Agoda
