Recent guest reviews
Published by Agoda, Booking.com — shown unedited
“Good location”
Loved the area. Good restaurants around and very friendly staffs. Forgot my therapeutic neck pillow after check out. They kept it well and packed it in very nice bag for me.
Reviewed October 16, 2026 • Standard Twin • via Agoda
HITOMIJapan • Solo traveler
“I want to stay again.”
A short walk from Gongdeok Station. The room was easy to use, the bathroom facilities were convenient, and I slept soundly at night. There are large supermarkets, convenience stores, and many restaurants nearby. It's just right for people who don't like the crowds of Myeongdong and want to relax.
Reviewed October 16, 2026 • Standard Double • via Agoda
“Great location, friendly staff and a lovely stay”
I stayed here for 8 nights and really enjoyed my stay. The staff were super friendly and always nice, which made me feel very comfortable. Everything was clean, the food was good, and I really had nothing to complain about. The only small thing was that the double bed was a bit smaller than I expected, but maybe that’s just normal in Korea. Overall, I was very happy with the hotel and would definitely stay here again! 😊
Reviewed October 15, 2026 • Deluxe Double • via Agoda
“Very good”
Disliked: Aircon didn’t work
Reviewed October 13, 2026 • via Booking.com
“Excellent”
Great location, service, room
Reviewed October 12, 2026 • Standard Hollywood Room • via Agoda
“Great place to stay and explore Seoul!”
Liked: Great location, really nice bathtub in the room, great restaurant (buffet style) in house, very professional and friendly staff, good connection to public transport (only 4 subway stops to Hongdae shopping area!)
Disliked: AC is centrally controlled (panel in the room is just for show?), minibar refill are the exact same items every day and alcohol can not get swapped for soft drink option.
Reviewed October 09, 2026 • via Booking.com
“Absolutely not recommended.”
Given the reputation and brand image of Shilla Stay Mapo Hongdae, the service I experienced this time was simply unacceptable. I fully understand and appreciate the hard work of the staff responsible for cleaning rooms. However, it is hard to accept that I was met with rude remarks the moment I opened the door simply because I hadn’t heard the first bell and only answered after the second bell rang. What’s more, even though I checked out early at midnight—moving my originally scheduled stay, which was to run through the 11th, forward so I would be leaving between the 9th and 10th—there was no attempt to ask why I was leaving early or to check whether I had any inconvenience. That lack of basic courtesy was also very disappointing. This experience was far below the level of service I expected from the Shilla Stay brand, and because of it I do not plan to use Shilla Stay again.
Reviewed October 09, 2026 • Deluxe Double • via Agoda
“I really liked my stay in the hotel, the staff was great and really helpful.”
Liked: I am thankful for the receptionist who was so kind and allowed me to check-in earlier, with all the luggage I had, it was really helpful and I appreciate it a lot!🌸
Reviewed October 08, 2026 • via Booking.com
