Recent guest reviews
Published by Agoda, Booking.com — shown unedited
AngTaiwan • Family with young children
“Great choice for families with children”
I brought my son for a staycation and it proved to be a great choice. It’s conveniently located from the Yilan train station and attached the Luna Plaza shopping mall. The mall itself has great food options, as well as a Tom’s World arcade and an Eslite. The hotel itself had wonderful amenities - a spa for the parents, indoor and outdoor play areas, as well as indoor and outdoor pools. We were also upgraded to a room with 2 roomy king beds. My son loved sleeping in the tent and zooming around the halls in his little car. He also received two stuffies as part of our stay. I do think the rates are quite high, but if you take advantage of the amenities and the convenience, it’s worth it. We will be back again soon!
Reviewed October 17, 2026 • Fantastic Castle Superior Twin • via Agoda
“Great fun for children”
Liked: Great activities and fun for children
Disliked: Late timing for check in and unable to use facilities until after room is ready.
Reviewed October 08, 2026 • via Booking.com
Chih-HsuanTaiwan • Family with young children
“Parent-child friendly”
The room was clean and tidy, the play equipment was safe, well-maintained, and varied, and the staff were very friendly to children. All activities (eating, drinking, and entertainment) can be done inside the hotel, so kids don’t have to go elsewhere. When a child got a minor injury, the staff were well trained and immediately brought disinfectant and bandages — very professional! Highly recommended family-friendly hotel!
Reviewed October 06, 2026 • Fantastic Castle Superior Twin • via Agoda
ReaTaiwan • Family with young children
“**The kids had so much fun that they didn't want to go home, an amazing family vacation experience!**”
We had a wonderful time at Silks Place Yilan Hotel! The place is truly beautiful, we had a lot of fun, and we will definitely come back! This stay was a bit short, so we didn’t have enough time to fully explore the resort — there were many facilities and activities we didn’t get to try. Fortunately, we happened to stay from Saturday night through Sunday morning, so there were lots of fun programs and activities suitable for families and children. We didn’t join the family activities because we chose to go swimming, but the kids had a great time! They loved the pool and all the activities so much they didn’t want to leave. 😂 There’s really a lot worth sharing, and we’re already looking forward to our next visit. I have one small suggestion about the children’s activities. The kids got especially excited about the parts where they had to search for things. There was also a hula-hoop activity where the children formed a circle and cooperatively passed the hoop through — it was a lot of fun. I think the activity would be even more exciting if you added a small team competition element for the kids. It could be at the beginning or the end of the session — as long as there’s a group challenge, it would make the activity more interactive and get the children more engaged and excited. The bingo activity was also very fun; my kids loved it! Overall, we had a fantastic time at Silks Place Yilan Hotel. The resort is beautiful and the activities are very family-friendly. Most importantly, the kids had so much fun they didn’t want to leave. We will definitely come back! ❤️
Reviewed September 28, 2026 • Fantastic Castle Family Room • via Agoda
大輔Family with young children
“Very good”
Disliked: Too cold in corridor by air conditioer
Reviewed September 27, 2026 • via Booking.com
“Wonderful”
Liked: Kids can have a lot of fun in a safe and controlled environment. Friendly staff Comfort Fun for kids and also options for adults. Unforgettable experience and memories for kids and adults
Disliked: Lack of snacks option with protein.
Reviewed August 16, 2026 • via Booking.com
JarrelSingapore • Family with young children
“Excellent hotel to stay with kids.”
Good location. Good venue. Kids love the stay.
Reviewed June 25, 2026 • Fantastic Castle Superior King • via Agoda
CathyUnited States • Family with young children
“Fantastic Stay”
Fun for the kids, relaxing for the parents. The room was very clean and comfortable, and the facilities and activities were thoughtfully put together. Our kids always have a great time here and ask to come back.
Reviewed June 22, 2026 • Fantastic Castle Superior King • via Agoda