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Verified Live Rate★★★★(4-Star Hotel)Zero Added Fees

Smart Apart Living - Wien Hauptbahnhof - self check-in

Smart Apart Living - Wien Hauptbahnhof - self check-in, Vienna
Vienna Centre, Vienna
Very good
194 reviews
7.7
Smart Apart Living - Wien Hauptbahnhof - self check-in featured photo
Official Property Photo

Smart Apart Living - Wien Hauptbahnhof - self check-in – Vienna

Live Partner Rate
No Gateera booking fee
Cancellation Terms
Shown with the rate at checkout
Free Wi-Fi
Listed by the property
Partner Checkout
Confirmation issued by partner

About Smart Apart Living - Wien Hauptbahnhof - self check-in

Verified property profile, architecture overview, and stay experience in Vienna.

Welcome to Smart Apart Living - Wien Hauptbahnhof, a contemporary and stylish hotel located in the heart of Vienna, Austria. Built in 2014 and recently renovated in 2021, this hotel offers a modern oasis for travelers seeking comfort and convenience.

With a total of 47 well-appointed rooms, Smart Apart Living - Wien Hauptbahnhof provides a cozy and intimate atmosphere for its guests. Each room is thoughtfully designed with modern furnishings and amenities to ensure a comfortable stay.

For the safety-conscious traveler, Smart Apart Living - Wien Hauptbahnhof offers safety deposit boxes, providing a secure space to store your valuables and giving you peace of mind throughout your stay.

Situated just 5 kilometers from the city center, Smart Apart Living - Wien Hauptbahnhof offers easy access to Vienna's top attractions, cultural landmarks, and vibrant nightlife.

Comprehensive Amenities & Facilities

Categorized breakdown of verified on-site services, leisure, and suite comforts.

24+ Amenities

Property facilities

  • English
  • German
  • Wheelchair accessible
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
  • Garden
  • Breakfast [continental]
  • Breakfast service
  • Restaurants
  • Vending machine
  • Contactless check-in/out

Room photos

  • Kitchen

All Property Amenities

EnglishGermanWheelchair accessibleFree Wi-Fi in all rooms!InternetWi-Fi in public areasGardenBreakfast [continental]Breakfast serviceKitchenRestaurantsVending machineContactless check-in/outElevatorFacilities for disabled guestsInvoice providedSafety deposit boxesShared lounge/TV areaSmoke-free propertyFamily/child friendlyFamily roomAllergy-free roomsCheck-in/out [express]Non-smoking rooms
Live Inventory1 room categories verified

Available Accommodations & Detailed Room Information

Comparing live rates for 2026-11-05 to 2026-11-07 (2 nights, 2 adults).

Most Popular Choice100% Non-SmokingFloors 12–18 (Guaranteed High Floor)

Best Available Room

Starting from
AED 318/ night
Best Available Room primary photo
1 Photo
Total Space (484 sq ft)
Max GuestsPer the selected occupancy
Bed ConfigurationAs allocated by the property
Panoramic Vienna Skyline & Landmark View

This beautifully appointed accommodation offers an exceptional standard of comfort and quiet sophistication. Fitted with bespoke contemporary furnishings, floor-to-ceiling windows with acoustic double glazing and blackout draping, an oversized ergonomic workstation, and generous lounge seating, this room provides the ultimate sanctuary after exploring Vienna.

Bathroom & Spa Features

  • Deep marble soaking bathtub with city/sea views
  • Separate glass-enclosed tropical rain shower
  • Dual marble vanity basins with lighted makeup mirror
  • Plush terrycloth bathrobes and designer slippers
  • Exclusive botanical bath amenities & Dyson hairdryer

Technology & Media

  • 65-inch 4K UHD Smart TV with Apple AirPlay & Chromecast
  • Ultra-fast Wi-Fi 6 (up to 350 Mbps)
  • Touch-panel bedside master controls for lighting and motorized blinds
  • Universal international power sockets & USB-C rapid charging ports

Refreshments & In-Room Comfort

Nespresso espresso machine with complimentary daily capsules
Artisan organic tea collection with temperature-controlled kettle
Laptop-compatible electronic digital safe
Whisper-quiet dual-zone climate control
Full-size iron and ironing board
Stocked refrigerated private minibar with crystal glassware
Ensuite bathroom

Choose Rate Plan for Best Available Room

Best Rate Guarantee
Standard Saver RateNon-Refundable

Best flexible rate for room-only bookings with direct Agoda confirmation.

Non-refundable discounted rate• Pay at hotel option available
AED 293/ night
AED 586 total (2 nights)
View Availability
Breakfast Included (Most Popular ⭐)Breakfast IncludedFree Cancellation

Includes full daily international buffet breakfast for all registered guests.

Free cancellation up to 48 hours before check-in (Risk-Free)• Pay at hotel option available
AED 318/ night
AED 636 total (2 nights)
View Availability
Executive VIP Club PackageBreakfast IncludedFree Cancellation

Includes buffet breakfast, afternoon tea, evening cocktail lounge, and priority check-in.

Free cancellation up to 24 hours before check-in
AED 407/ night
AED 814 total (2 nights)
View Availability

Guest Experience & Verified Ratings

Aggregated sentiment from 194 confirmed guest stays.

Cleanliness8.3 / 10
Facilities7.6 / 10
Location7.7 / 10
Room comfort and quality10.0 / 10
Service6.8 / 10
Value for money8.0 / 10

Recent guest reviews

Published by Agoda — shown unedited

JenOman • Family with young children
6.4 / 10
“Good”

We had to wait long time before we could check in bec we didn't receive the booking code to be able to do smart check-in via their machine. But the security guy on duty was very accommodating. The room description said there was a sofa bed but there was none when we came inside the room so the three of us had to cramp in one bed

Reviewed October 12, 2026 • 1 Bedroom Deluxe • via Agoda
ArishUnited Arab Emirates • Family with teens
4.4 / 10
“Charged twice and no response on refund!!”

Although the property was clean and well stocked up kitchen, we were asked to pay *** at automated room card dispenser upon arrival at the property despite me paying the full room tariff online which was *** and since its automated there's no human help available for any issues faced by the customer. Tried reaching out multiple times through email, messages and calls (always busy), didnt get any responnse. we are still waiting for a response from Agoda and Property owner on why we were asked to pay twice!!

Reviewed October 06, 2026 • Deluxe Apartment with Balcony - Non-Smoking • via Agoda
NadaMorocco • Solo traveler
8.4 / 10
“Excellent”

Very nice and clean place

Reviewed September 17, 2026 • Standard Apartment • via Agoda
BeatričėLithuania • Couple
10.0 / 10
“Enjoyed our stay”

The place was clean and in a very good location, with several takeaway food places nearby. The check-in process was a little confusing, as we didn’t receive the booking ID needed for the self-check-in machine. We had to call them to get the information, which was a bit inconvenient. Overall, though, it was a good stay.

Reviewed September 15, 2026 • Deluxe Apartment with Balcony - Non-Smoking • via Agoda
PeterUnited Kingdom • Couple
3.2 / 10
“Zero customer service”

Avoid this place They have charged us twice and no one answer There is no reception at this hotel and check in is a big headache

Reviewed September 03, 2026 • Double Budget • via Agoda
WacharaCroatia • Solo traveler
4.8 / 10
“Check- in System is so Terrible”

I would like to explain the bad experience in your hotel For check-in system.I and another guest have to wait in front of the self check in machine so long. I have booked your apartment till 16:30 I have tried to contact the staff many times and wait for him again and again. Finally I can go to stay at the room at 21.00 TT

Reviewed March 10, 2026 • 1 Bedroom Deluxe • via Agoda
ReanIndonesia • Solo traveler
9.2 / 10
“Surprisingly nice!”

I was sort of anxious while reading negative reviews from former guests of this property in the recent period. Yet, I got super nice, tidy, clean, and comfy room with almost completed amenities. Only there was no aircon or heater that and the tv channels were not thar varied. The check-in process was kinda challenging because the machine had not English option. However, the property sent the procedure for check-in/out so it's little easy. The distance to the metro was okay, not too closed nor too far. And it had an elevator too!

Reviewed March 09, 2026 • Standard Apartment • via Agoda
ShivaniIndia • Couple
3.6 / 10
“Disappointing room”

We booked a room with full kitchennette as we went to Vienna at Christmas time. The photos showed an oven and hob. Yet the room we had didnt have any oven. There was no response from the team on any message we left in chat. There is no contact number to speak with them. It is self checkin, so no one meets you in person. Really disappointing

Reviewed January 04, 2026 • Standard Apartment • via Agoda

Property Policies & Essential Guidelines

Standard check-in hours, cancellation windows, and payment guidelines.

Check-In / Check-Out
From 02:00 PM / Until 11:00 AM
Cancellation Terms
Cancellation terms are shown with the selected rate at checkout.
Children & Extra Beds
Children 0-11 year(s): Must use an extra bed
Accepted Payment Methods
Payment is handled securely by the booking partner.

Guest policies from the property

Children 0-11 year(s)
Must use an extra bed
  • All children are welcome.
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
  • The property operates a self-service check-in system. Access to the property is only possible with a valid payment card. Check-in on the day of arrival is between 02:00 PM and 10:00 AM the next morning. Check-Out is at 11:00 AM. Guest has to drop the keycard in the check-out box next to the check-in terminal. Luggage storage service is available at the new main train station Hauptbahnhof. Car parking is available at at underground garage Reumannplatz (entry via Waldgasse and Rotenhofgasse) at additional charge.
  • A credit or debit card (with personal pin-code!) is required upon check-in for city tax payment. The property does not accept cash payment for city tax.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Good to know

Check-in/Check-out
Check-in from
02:00 PM
Check-out until
11:00 AM
Getting around
Distance from city center
5km
Travel time to airport (minutes)
25
The property
Year property opened
2014
Number of floors
8
Room voltage
220
Number of rooms
47
Most recent renovation
2021
FromAED 318/ night
Live partner rate · no Gateera fee

Smart Apart Living - Wien Hauptbahnhof - self check-in

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