Recent guest reviews
Published by Agoda, Booking.com — shown unedited
“Preferable”
About 5min walking distance to the subway, 1 min to bus stop. Location is so nice and easy to go most of places. Room condition is not so good; bed is not comfortable.
Reviewed October 18, 2026 • Small Double Non-Smoking • via Agoda
“Very good”
Liked: The location was good to my itinerary, i loved that they had a Hala restaurant on the second story. Really loved that the hotel is committed to implementing sustainability goals as much as they can. The staff were so welcoming and helpful they helped me with my luggage shopping process from Kyoto to Osaka, also the helped with exchange the Yen i had to smaller currency
Disliked: The room felt old and not clean, the sheets and bellows were tinted yellow and smelled like an old man😅 luckily i brought with me my own bellows and sheets. The bathroom and bathtub did not feel clean as well and had the old yellow tints
Reviewed October 17, 2026 • via Booking.com
“Convenient and central”
Liked: It was a good location, in between a few major metro stations and an easy walk to the rail that takes you across town to the Arashiyama Bamboo forest.
Disliked: The room had a smell of lingering smoke, like it used to be a smoking room and then was converted to a non-smoking room. The shower bottom was starting to peel, so it was a well worn and used room but a bit dingy.
Reviewed October 16, 2026 • via Booking.com
AlgirdasBusiness traveler
“Acceptable”
Liked: The staff was nice.
Disliked: Got the room with a window facing the other building's wall which was like 1 meter away from the window, so basically didn't see any daylight.
Reviewed October 15, 2026 • via Booking.com
“The worst hotel I've ever stayed at.”
Cleanliness: Terrible. The room fixtures were dirty and hadn’t been cleaned for a long time. The bedding was filthy, and I woke up with several insect bites. Rooms are only cleaned once every four days. Soundproofing: Unbelievably poor. There is almost no sound insulation—conversations from the neighboring room are clearly audible. Moving a chair can wake you up instantly. Staff service: Around 1 a.m. I asked the front desk twice to tell the neighbors to stop talking, but they never followed up. It was practically no service at all. I recommend that anyone who hasn’t experienced such bad rooms, poor service, and terrible soundproofing go try it—it will surely enrich your life.
Reviewed October 03, 2026 • Small Double Non-Smoking • via Agoda
“Acceptable”
Bad
Reviewed October 01, 2026 • Small Double Non-Smoking • via Agoda
HiroyukiJapan • Solo traveler
“I used it for a business trip.”
I was only there to sleep, so I don't have much to say for or against it, but considering the location I think the price is reasonable. The room was clean. I've found myself returning unintentionally, so I think it's a good value-for-money hotel!
Reviewed September 29, 2026 • Single Non-Smoking • via Agoda
“We really enjoyed our stay. The free amenities were appreciated.”
Liked: The location was near everything. The room was spacious and very clean. Claire, the receptionist, I believe is her name, was very friendly and helpful. Went above and beyond to answer all our questions. She spoke English which made is easier for us to understand. Thank you so much! We will definitely return to this hotel in the future and recommend it to our family and friends.
Disliked: The beds were a bit comfortable. I think the mattresses can be a little more comfortable. Thank you!
Reviewed September 29, 2026 • via Booking.com
