Sun Siyam Vilu Reef – 24 Hours All-Inclusive

After staying in a beach villa, my whole body broke out in red rashes, all over, very painful, even lying down or sitting hurt. After seeing a doctor, it was said to be an allergy caused by mite bites, the sand villa's hygiene was poor. First, there were three groups of guests on our seaplane trip. After landing, the other two groups were immediately assisted by staff and checked in. We sat in the lobby for twenty minutes without anyone approaching us—no greeting, no indication of how long we'd have to wait, no help with check-in, and no one escorted us to breakfast at the restaurant. Only after I expressed my dissatisfaction did a Chinese concierge, who was busy attending to another guest, come over and say, "I was supposed to be your host, but the hotel reassigned me." She then left quickly, and it wasn't until some time later that a foreign-speaking concierge finally arrived to assist us. We had specifically requested a Chinese-speaking concierge in advance, so why was our request changed? This was extremely inconvenient. Why were all the other guests greeted promptly while we were left waiting in the lobby with no assistance, no explanation, and no one to process our check-in? It was confusing—we even looked like staff members, while the others clearly appeared to be guests heading to their rooms. Despite having noted our honeymoon trip in advance, there was no special honeymoon setup or service—just a verbal blessing. I don't understand why we still needed to present our marriage certificate.

After staying in a beach villa, my whole body broke out in red rashes, all over, very painful, even lying down or sitting hurt. After seeing a doctor, it was said to be an allergy caused by mite bites, the sand villa's hygiene was poor. First, there were three groups of guests on our seaplane trip. After landing, the other two groups were immediately assisted by staff and checked in. We sat in the lobby for twenty minutes without anyone approaching us—no greeting, no indication of how long we'd have to wait, no help with check-in, and no one escorted us to breakfast at the restaurant. Only after I expressed my dissatisfaction did a Chinese concierge, who was busy attending to another guest, come over and say, "I was supposed to be your host, but the hotel reassigned me." She then left quickly, and it wasn't until some time later that a foreign-speaking concierge finally arrived to assist us. We had specifically requested a Chinese-speaking concierge in advance, so why was our request changed? This was extremely inconvenient. Why were all the other guests greeted promptly while we were left waiting in the lobby with no assistance, no explanation, and no one to process our check-in? It was confusing—we even looked like staff members, while the others clearly appeared to be guests heading to their rooms. Despite having noted our honeymoon trip in advance, there was no special honeymoon setup or service—just a verbal blessing. I don't understand why we still needed to present our marriage certificate.

Liked: The staff is amazing, thank you for all your help and kindness! The house reef is good and also other places around the island the snorkeling was very good.

Disliked: Very expensive excursions. To little variation in the buffet.

Liked: good buffet for all meals. might be improved. clean beach

Disliked: repetitive menu and meals

Liked: Beautiful beaches, beautiful ocean, great riff for snorkelling by the hotel (starting by flag 1 until flag 3), our host answered through the day in mostly 2 minutes, our host fulfilled our (small) wishes, in the all inclusive package are milk shakes, mocktails, cocktails, juices etcetera included, by the (free) dolphin tour we have seen playful dolphins, the reef villa was clean, big, had a bath tub and more (and a great view), for the sea plane there was a VIP lounge with free food and showers (if you need it). The food was good and changed every day and you could ask for extras (we good every evening crème brûlée for example). There was also a souvenir shop (with sunscreen, cameras, waterproof smartphone cases, bathing suits, magnets, plushies etcetera) and a jeweler. I could tell more, and if the price stays the same, we will definitely come back to the Sun Siyam Vilu Resort

Disliked: The tours were to expensive.

Liked: We had high expectations for our stay at Sun Siyam Vilu Reef, and we were not disappointed. The island is quite small, and you can literally reach every point of the island from anywhere within 5 minutes or less. But don't be fooled by its size. It still offers anything you could ever wish for: a nice spa, great restaurants, an exceptionally well-maintained kids' club, excursions, a pool, and, of course, the reef that gives the resort its name. The reef alone was worth the visit. We saw big sharks, turtles, titan triggerfish to keep your adrenaline levels up, stingrays, and much more. I can also highly recommend the dolphin tour and the lobster dinner. Everyone working there was exceptionally attentive and professional. A special thank you goes out to Sella from the Nautilus Bar, and Nizam and Rita from the Aqua Restaurant. We hope to come back soon.

Disliked: There was nothing we did not like. I cannot think of a single thing even if I try very very hard.... No, nothing... Let me think some more.... No, still nothing:)

Liked: Excellent staff and service, wide selection of food. Twice-daily housekeeping service

Disliked: Excursions and time management are complicated at this hotel. You book a tour and arrange your schedule to ensure you have activities lined up, only to receive a notification that the tour has been cancelled.

Liked: The place is amazing, like heaven. But the best thing is the feeling that is like being home. The staff is very kind, we spent two weeks there and we felt everyday more than welcomed. We had already been in Sun Siyam Iru Veli, but here the atmosphere is more familiar. Special mention to Chaminda, sous chef of one of the restaurant (Aqua), who cooked for us amazing fish and Sri Lankan foods. But also: Cella and Sabiul

Disliked: There are currently some works on the island. They have just built brand new villas and there are some works in the nearby. The older villas (the one in brown wood) need to be rejuvenated. They are super comfortable but they need a refresh.