Recent guest reviews
Published by Booking.com — shown unedited
“I received the wrong room, encountered poor conditions, was not refunded the price difference, and found the employee un”
Liked: Location
Disliked: I paid in advance for a king, non-smoking room, but upon arrival, I was informed that the hotel had oversold that room type. Instead of receiving the king room I had reserved and paid for, I was given a full-size bed in a non-smoking room. To make matters worse, the room was in poor condition. The furniture was broken, and the shower floor sank whenever you stepped on it, raising serious concerns about maintenance and safety. The room was also uncomfortably hot, and despite adjusting the thermostat, it would not cool down. There was little to no ventilation or airflow, making the room extremely uncomfortable. Additionally, the rate was not prorated to reflect the lower room category, and I received no refund for the difference in price between the king room I paid for and the full-size room I was given. This is unacceptable, especially considering that the hotel failed to provide the room type confirmed in my prepaid reservation. Overall, this was a very disappointing experience. I paid in advance expecting the room I reserved, reasonable accommodations, and a comfortable, well-maintained environment. Instead, I received a different room with multiple maintenance issues, inadequate cooling, and no adjustment to the price. I believe this experience fell well below acceptable hotel standards.
Reviewed October 27, 2026 • via Booking.com
ColellaFamily with young children
“Exceptional”
Liked: Everything was great, location, location, location
Disliked: Nothing
Reviewed October 26, 2026 • via Booking.com
AmyFamily with young children
“Always something wrong”
Liked: Location, rooms are nice
Disliked: Every time we stay something doesn't work, tv, phone, shower, ice machine. End of going back to checkin for a different room
Reviewed October 26, 2026 • via Booking.com
“Acceptable”
Liked: Free breakfast and available gym resources.
Disliked: Poor cleanliness throughout the hotel not just in my hotel room. Run down facilities throughout the hotel. Poor service by night time staff.
Reviewed October 25, 2026 • via Booking.com
JaniceFamily with young children
“Other than the deposit you’re location was perfect for us.”
Liked: Very convenient for us.
Disliked: I couldn’t get back my $50 cash deposit when I checked out.
Reviewed October 22, 2026 • via Booking.com
“Sad and very dirty”
Liked: Nothing
Disliked: Everything
Reviewed October 22, 2026 • via Booking.com
“The hotel looks run down.”
Liked: The price was decent,
Disliked: Dirty
Reviewed October 22, 2026 • via Booking.com
“Retrain and inspect rooms. Ended up leaving due lack of assistance and smoke smell burning my eye”
Liked: Nothing
Disliked: Staff very unhelpful untrained, ammenities don’t work tv. Blinds don’t close no privacy, 2nd room heavily smoked in burns in Bed.
Reviewed October 21, 2026 • via Booking.com
