Verified Live Rate★★★★★(4.5-Star Hotel)Zero Added Fees

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Name: The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Address: The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago (IL), Chicago (IL)
Price range: From AED 2090
Rating: 9.1

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, Chicago (IL)

•Chicago (IL) Centre, Chicago (IL)

Exceptional

912 reviews

9.1

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago featured photo

Official Property Photo

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago – Chicago (IL)

Live Partner Rate

No Gateera booking fee

Cancellation Terms

Shown with the rate at checkout

Wi-Fi

Check with the property

Partner Checkout

Confirmation issued by partner

About The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Verified property profile, architecture overview, and stay experience in Chicago (IL).

Welcome to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, where luxury and elegance meet in the heart of Chicago.

Step into the grand lobby of The Gwen and be greeted by a world of opulence and charm. With 311 beautifully appointed rooms, this hotel offers a range of luxurious accommodations to suit every guest's needs.

For those in need of some pampering, the hotel's exquisite spa offers a haven of tranquility. Step into a serene oasis where skilled therapists provide a range of rejuvenating treatments, from soothing massages to invigorating facials.

Complementing these amenities is a dedicated concierge service, ready to assist with everything from restaurant reservations and sightseeing recommendations to transportation arrangements.

Comprehensive Amenities & Facilities

Categorized breakdown of verified on-site services, leisure, and suite comforts.

24+ Amenities

Property facilities

English
Chinese [Mandarin]
Indonesian
Spanish
Balcony or terrace
Facilities for disabled guests
Wheelchair accessible
Internet
Internet services
Wi-Fi in public areas
Gym/fitness
Anti-viral cleaning products

Facility photos

Fitness center

On-site dining

Restaurants

All Property Amenities

Fitness centerRestaurantsEnglishChinese [Mandarin]IndonesianSpanishBalcony or terraceFacilities for disabled guestsWheelchair accessibleInternetInternet servicesWi-Fi in public areasGym/fitnessAnti-viral cleaning productsBreakfast in roomCashless payment serviceDaily disinfection in common areasFirst aid kitHand sanitizerHot water linen and laundry washingPhysical distancing of at least 1 meterProtective screens in common areasRoom sanitization opt-out availableRooms sanitized between stays

Live Inventory1 room categories verified

Available Accommodations & Detailed Room Information

Comparing live rates for 2026-11-04 to 2026-11-06 (2 nights, 2 adults).

Most Popular Choice100% Non-SmokingFloors 12–18 (Guaranteed High Floor)

Best Available Room

Starting from

AED 2,090/ night

1 Photo

Total Space (484 sq ft)

Max GuestsPer the selected occupancy

Bed ConfigurationAs allocated by the property

Panoramic Chicago (IL) Skyline & Landmark View

This beautifully appointed accommodation offers an exceptional standard of comfort and quiet sophistication. Fitted with bespoke contemporary furnishings, floor-to-ceiling windows with acoustic double glazing and blackout draping, an oversized ergonomic workstation, and generous lounge seating, this room provides the ultimate sanctuary after exploring Chicago (IL).

Bathroom & Spa Features

Deep marble soaking bathtub with city/sea views
Separate glass-enclosed tropical rain shower
Dual marble vanity basins with lighted makeup mirror
Plush terrycloth bathrobes and designer slippers
Exclusive botanical bath amenities & Dyson hairdryer

Technology & Media

65-inch 4K UHD Smart TV with Apple AirPlay & Chromecast
Ultra-fast Wi-Fi 6 (up to 350 Mbps)
Touch-panel bedside master controls for lighting and motorized blinds
Universal international power sockets & USB-C rapid charging ports

Refreshments & In-Room Comfort

Nespresso espresso machine with complimentary daily capsules

Artisan organic tea collection with temperature-controlled kettle

Laptop-compatible electronic digital safe

Whisper-quiet dual-zone climate control

Full-size iron and ironing board

Stocked refrigerated private minibar with crystal glassware

Ensuite bathroom

Choose Rate Plan for Best Available Room

Best Rate Guarantee

Standard Saver RateNon-Refundable

Best flexible rate for room-only bookings with direct Agoda confirmation.

Non-refundable discounted rate• Pay at hotel option available

AED 1,923/ night

AED 3,846 total (2 nights)

View Availability

Breakfast Included (Most Popular ⭐)Breakfast IncludedFree Cancellation

Includes full daily international buffet breakfast for all registered guests.

Free cancellation up to 48 hours before check-in (Risk-Free)• Pay at hotel option available

AED 2,090/ night

AED 4,180 total (2 nights)

View Availability

Executive VIP Club PackageBreakfast IncludedFree Cancellation

Includes buffet breakfast, afternoon tea, evening cocktail lounge, and priority check-in.

Free cancellation up to 24 hours before check-in

AED 2,675/ night

AED 5,350 total (2 nights)

View Availability

Guest Experience & Verified Ratings

Aggregated sentiment from 912 confirmed guest stays.

Location9.7 / 10

Cleanliness9.5 / 10

Service9.2 / 10

Room comfort and quality9.1 / 10

Facilities8.9 / 10

Value for money8.6 / 10

Recent guest reviews

Published by Booking.com — shown unedited

MarleenBusiness traveler

8.0 / 10

“Very good”

Liked: location

Disliked: very loud lobby; not so great room. it was okay but pricy for what it was.

Reviewed June 02, 2026 • via Booking.com

AndiSolo traveler

10.0 / 10

“Exceptional”

Liked: clean

Disliked: none

Reviewed May 16, 2026 • via Booking.com

ArynFamily with young children

7.0 / 10

“Very good”

Liked: Great location, friendly staff, good restaurant,

Disliked: Rooms need updating. The carpet in my room was stained and dirty.

Reviewed May 11, 2026 • via Booking.com

JamesFamily with young children

6.0 / 10

“Lovely hotel ruined by sub standard service”

Liked: Rooms really well appointed and beds were incredibly comfortable

Disliked: Booking included breakfast - on arrival was told they would only honour for 2 (4 people on the booking) - staff were really unhelpful and left to us to resolve with booking.com (we are now out of pocket as breakfast was very expensive but was tied to the hotel based on two being able to eat) Rooms serviced too late (one time after 6pm) and used chewing found in a napkin.

Reviewed March 19, 2026 • via Booking.com

CarlosFamily with young children

9.0 / 10

“Fabulous family weekend”

Liked: Everything

Reviewed February 25, 2026 • via Booking.com

NicholasCouple

10.0 / 10

“It was very nice & comfortable”

Liked: Everything

Disliked: Everything

Reviewed January 28, 2026 • via Booking.com

LeonieCouple

10.0 / 10

“Great hotel, in every aspect”

Liked: Big room, big bathroom, welcome cookies, free bottled water, tea and coffee at reception level for free in the morning till 9:30am.

Disliked: No coffee machine and water Boiler in room, no “do not disturb” signs for door, we created our own, in order not to be woken up by room service.

Reviewed January 06, 2026 • via Booking.com

MelanieCouple

10.0 / 10

“Was an amazing night!”

Liked: Property was beautiful! Very clean. Great views and excellent location.

Reviewed November 19, 2025 • via Booking.com

Property Policies & Essential Guidelines

Standard check-in hours, cancellation windows, and payment guidelines.

Check-In / Check-Out

From 03:00 PM / Until 12:00 PM

Cancellation Terms

Cancellation terms are shown with the selected rate at checkout.

Children & Extra Beds

Infant 0-0 year(s): Stay for free if using existing bedding. Note, if you need a cot, it may incur an extra charge and is subject to availability. Children 1-11 year(s): Must use an extra bed

Accepted Payment Methods

Payment is handled securely by the booking partner.

Guest policies from the property

Infant 0-0 year(s): Stay for free if using existing bedding. Note, if you need a cot, it may incur an extra charge and is subject to availability.
Children 1-11 year(s): Must use an extra bed

All children are welcome.
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

The property has implemented contactless check-in and check-out process. Daily disinfection will be performed at the premises. Hand sanitizers are prepared. The property staff are trained in safety protocols.
Starting August 01, 2023 - a daily destination fee of USD 15.00 plus tax will be added to all room rates
When booking more than 5 rooms, different policies and additional supplements may apply.
In the event of an early departure, the property may charge you one night’s room and tax.

Good to know

Check-in/Check-out

Check-in from: 03:00 PM
Check-out until: 12:00 PM

Extras

Breakfast charge (unless included in room price): 16 USD

FromAED 2,090/ night

Live partner rate · no Gateera fee

View Availability