The Haus Windham - Spacious Suites, Gym, Mountain Views!

Liked: Clean room

Disliked: First The customer service was bad Second at 8 in the morning a few men came to repair the roof for the roof repair and unfortunately I got up early and before my room’s exit time we emptied the room with my husband. There was an unbelievable roar. The roof repair workers were walking around in front of the bathroom window.

Liked: Come and see for yourself. HIGHLY recommend 👌

Disliked: N/A

Liked: spacious accommodation, good location, great kitchen.

Disliked: The door leading to the adjoining unit was not locked. Water from the shower is spilling onto the bathroom floor.

Liked: Windham is a nice little town if you are looking for a remote stay and opportunity to disconnect. However, I was disappointed with the property. This is advertised as a luxury stay, but it is absolutely not that. The grounds are bare and messy and there is no one around to guide you. We tried to figure out where the "private movie theater" was and couldn't, and when we asked, we realized it was in a dark basement which felt creepy. The saunas that were outside of the rooms were next to cluttered/messy sheds, which made us not want to use them. When we checked in to our room, it was dark and cold with no view. The hot tub was broken, so they gave us a free upgrade. The next room was nicer and did have a working hot tub, but the hot tub was dirty and we didn't feel comfortable using it for long. the rooms were nice, but there were large ants everywhere. The facilities person came and sprayed, but the spray they used gave me a terrible headache and did not get rid of the ants. The ants were even in the shower.

Disliked: This was listed as a luxury rental but it was not. The grounds were bare and empty. The hot tub was dirty (and the first hot tub didn't even work). There were ants everywhere. The towel hangers in the bathroom were falling off the wall.

Liked: it was beautiful, in the mountains, near shops, restaurants and of course skiing

Disliked: Difficulty getting food delivered, no cell service away from where we stayed, took over 2 hours to get food from door-dash

Liked: The only thing I really enjoyed during my stay was sitting in the hot tub and enjoying the surrounding nature. Everything else about the hotel didn’t stand out or meet expectations. If you’re looking for a relaxing soak in nature, it’s fine, but beyond that, there isn’t much to recommend.

Disliked: The property wasn’t as clean as I expected given the price I paid. There was constant noise, especially on the first floor of the Madison Suite where I stayed. Maintenance and other staff were loud, which made it difficult to sleep, and I had to make multiple complaints during my stay.

Liked: We had a wonderful stay! The location is beautiful and very peaceful, surrounded by nature and trees. The room was clean, modern, and very cozy with amazing large windows and great views. We also really appreciated that the staff upgraded us to a bigger suite — that was a very kind gesture and made our stay even more special. The atmosphere was perfect for relaxing and disconnecting from everyday stress.

Liked: The hot tub and the bed, very comfortable.