Recent guest reviews
Published by Booking.com — shown unedited
HyunFamily with young children
“Exceptional hospitality and an unforgettable stay.”
Liked: It is in a great location, also the ADD restaurant was nice and the service was excellent. Based on my stay, I would definitely recommend this hotel to anyone. Our family had a wonderful stay here. We really want to come back soon.
Disliked: The staff member was very kind and tried to explain everything enthusiastically in Korea, which we appreciated. However, their fluency in both English and Korean was a bit lacking. Over all, I was satisfied due to they were freindly and professional.
Reviewed September 28, 2026 • via Booking.com
PeterFamily with young children
“Exceptional”
Liked: Perfect Location, great Breakfast Buffet, everything great, thanks a lot
Reviewed September 20, 2026 • via Booking.com
“Exceptional”
Liked: It is something that you definitely expect from the hotel and you get all of it. Everything was top notch. I can only speak by myself, but it was the best hotel i have ever stayed in. I am going to visit again when it will be possible.
Disliked: Everything was perfect
Reviewed September 08, 2026 • via Booking.com
MoranFamily with young children
“Amazing expedience, hospitality and stuff. My favorite hotel in Japan”
Liked: The stuff was exceptionally welcoming and kind
Disliked: Everything was perfect
Reviewed August 24, 2026 • via Booking.com
“Gion Matsuri visit”
Liked: Eveything was excellent, we had a nice room also with a terrace which had a very nice view of the Hokan ji temple, were we took very nice pictures, the architecture of the buildibg really added to the overall experience and gave the hotel a very nice atmosphere. The staff at the hotel were incredibly helpful, helping us with the train, taxi, and the events kyoto had during our stay, our check in staff and check out staff helped us greatly by showing us the place and facilities. The first night we arrived late and ordered in room dining were we ate some very nice salmon sushi rolls and tasty hamburger. During the breakfast they check with us about our allergy requirments and gave us a really good breakfast specifically the japanese style bento box whuch consisted of the typical japanese breakfast as well as different wrestern food such as pancakes and omlets. The overall experience was wonderful and I would definitely recomend to everyone visiting kyoto
Disliked: Nothing everything exceeded our expectations
Reviewed July 18, 2026 • via Booking.com
“Very close to perfect”
Liked: Unbelievable location for visiting the traditional Kyoto area, exceptional staff and service. Spacious room. Boutique feel.
Disliked: Overpriced breakfast, no public ice machine, lack of variety in lounge.
Reviewed June 11, 2026 • via Booking.com
“Flawless from check-in to check-out: impeccable room, outstanding service, and unforgettable meals.”
Liked: An outstanding breakfast experience. The selection was abundant, spanning Western favourites and authentic Japanese fare, each dish as delicious as it was beautifully plated. Quality and freshness were evident in every bite, and the stylish tableware added a refined finishing touch. Location facing a carefully manicured typical Japanese garden.
Disliked: There is nothing I can think to improve in this hotel.
Reviewed June 10, 2026 • via Booking.com
“Fabulous team”
Liked: Great property, great bar, great staff, great location
Disliked: Nothing
Reviewed May 29, 2026 • via Booking.com