The Mark Hotel

Liked: The Mark has a wonderful boutique feel that makes the experience feel warm and homely rather than like a large hotel. I particularly liked the rooms, bathrooms and showers, which are very comfortable and well designed. What really stands out, though, is the staff. They are genuinely friendly, attentive and welcoming, which gives the hotel a very personal atmosphere.

Disliked: Overall, it delivers very well for a boutique hotel. The only thing it lacks compared with a larger luxury property is a broader range of facilities, such as a swimming pool and additional wellness amenities.

Liked: The Mark Hotel is one of those rare hotels where you feel the atmosphere from the very first step inside. There is something special about this place — a mix of old New York elegance, celebrity energy, good manners, and that very pleasant feeling of being surrounded by intelligent, well-dressed, and well-behaved people. It feels less like just checking into a hotel and more like accidentally walking into a very stylish private club where, luckily, they decided to let you stay. The service is excellent. From the doorman to housekeeping, everyone was genuinely kind, attentive, and helpful. Not the artificial hotel smile that disappears faster than your room key in a jacket pocket, but real warmth, real care, and a very pleasant sense that the staff actually wants you to feel comfortable. The rooms are very clean, beautifully designed, and extremely cozy. Yes, they are not huge — this is New York, after all, where even square meters seem to have their own investment banker — but everything is very comfortable and thoughtfully arranged. The room has everything you need, and you can feel attention to detail everywhere. The whole hotel feels elegant, polished, and truly luxurious without being loud or vulgar. It is “expensive” in the best possible way: tasteful, refined, comfortable, and full of character. Overall, The Mark is a wonderful hotel with a very special atmosphere, excellent service, clean and cozy rooms, and a real feeling of classic New York sophistication.

Liked: Highly recommend! The location is exquisite and such a comfortable hotel.

Disliked: I wish the lobby was a bit bigger.

Liked: Restaurants

Disliked: I requested quiet room and selected courtyard. The room I got was facing the street which was extremely loud and I didn’t get any sleep

Liked: Great location, clean, staff were friendly and helpful

Disliked: The food was not great considering the price in both room service and restaurant.

Liked: It was a very luxurious hotel and the staff were always friendly and helpful.

Disliked: The meals were expensive

Fantastic stay and having stayed in different 5 star hotels in NY, this has been the best one to date. Great facilities, great rooms and of course the staff that make this hotel what it is. Welcoming from the start and always very helpful and will go over and beyond!

Liked: the staff is great

Disliked: the bed