Recent guest reviews
Published by Booking.com, Agoda — shown unedited
“Mala calidad-precio.”
Liked: Díselo, ubicación, ambiente
Disliked: Horrible insonorización. Ruido terrible del aire. Ruido total de la calle. El servicio de habitaciones no lo hacía bien; o se llevaban una bata, no reponían agua, se olvidaban de los caos usados… teníamos q estar llamando siempre con alguna queja. En el desayuno nos quejamos de q los arándanos estaban pasados.
Reviewed August 23, 2026 • via Booking.com
“Excellent”
Liked: The Mark Hotel is one of those rare hotels where you feel the atmosphere from the very first step inside. There is something special about this place — a mix of old New York elegance, celebrity energy, good manners, and that very pleasant feeling of being surrounded by intelligent, well-dressed, and well-behaved people. It feels less like just checking into a hotel and more like accidentally walking into a very stylish private club where, luckily, they decided to let you stay. The service is excellent. From the doorman to housekeeping, everyone was genuinely kind, attentive, and helpful. Not the artificial hotel smile that disappears faster than your room key in a jacket pocket, but real warmth, real care, and a very pleasant sense that the staff actually wants you to feel comfortable. The rooms are very clean, beautifully designed, and extremely cozy. Yes, they are not huge — this is New York, after all, where even square meters seem to have their own investment banker — but everything is very comfortable and thoughtfully arranged. The room has everything you need, and you can feel attention to detail everywhere. The whole hotel feels elegant, polished, and truly luxurious without being loud or vulgar. It is “expensive” in the best possible way: tasteful, refined, comfortable, and full of character. Overall, The Mark is a wonderful hotel with a very special atmosphere, excellent service, clean and cozy rooms, and a real feeling of classic New York sophistication.
Reviewed June 25, 2026 • via Booking.com
josephFamily with young children
“Un bijoux sur Madisson Avenue”
Liked: L emplacement, l ambiance, la pression de la douche.
Disliked: Rien
Reviewed October 16, 2025 • via Booking.com
ShivamUnited Kingdom • Couple
“The best hotel in NY”
Fantastic stay and having stayed in different 5 star hotels in NY, this has been the best one to date. Great facilities, great rooms and of course the staff that make this hotel what it is. Welcoming from the start and always very helpful and will go over and beyond!
Reviewed August 25, 2025 • Madison King • via Agoda
“good”
Liked: the staff is great
Disliked: the bed
Reviewed August 14, 2025 • via Booking.com
ShinjiJapan • Family with teens
“the Perfect hotel in NY”
I love everything here!. Only thing I regret was our bed was a big double instead of twin!
Reviewed June 29, 2025 • Madison King • via Agoda
“Loved this hotel, I would stay again”
Liked: Decor, style, comfort of room and bed, courtesy fruit basket in room, excellent food from room service.
Disliked: When we checked in they gave us the wrong key, it was late almost midnight, we entered the room snapped on the light, and woke a terrified woman who was sleeping in the bed- she almost had a heart attack- a human mistake, but not something we or the poor woman expected.
Reviewed May 25, 2025 • via Booking.com
“Bonito hotel muy bien situado. Estiloso con trabajadores muy amables.”
Liked: Estilo simpatía ubicación desayuno ducha
Disliked: Habitación pequeña. No sillón solo silla.
Reviewed April 18, 2025 • via Booking.com