The Nile Ritz-Carlton, Cairo

Liked: The room is very spacious. Everything is clean, renewed, it has a very big fitness center, amazing breakfast. Staff is friendly and very helpful (when ordering uber, for example). Would stay there again.

Disliked: 3 consecutive days of weddings/events in the venue. It doesn't impact the lounge or the services, but you'll hear some loud music until 1 AM, specially if your room is facing downtown.

Liked: All staff were exceptional cordial and helpful. Chef Ali shone. I told our server his Muhammara was better than my grandmothers, for which I had no recipe. He happily shared his and walked me through all the steps. Wow! And thank you.

Disliked: Not one thing.

Liked: Many thanks to all the hotel staff!

Liked: Our stay at The Ritz Carlton on the Nile was truly unforgettable. The hotel was beautiful, our room was exceptionally clean, and the service was outstanding. Every member of the staff we encountered was warm, kind, attentive, and genuinely helpful. The concierge team deserves a special mention. They helped us plan our tours and our week in Cairo and added thoughtful touches along the way that made our stay even more memorable. We always felt that we were very well taken care of. The dining was another highlight, and it would be impossible to choose a favorite. Breakfast at Culina offered a wonderful selection of international and traditional Egyptian dishes, and we loved trying new things each morning. One of the chefs even took the time to help my daughter prepare a traditional Egyptian breakfast, which made the experience especially memorable. Each restaurant offered something completely different. Vivo was elegant, with excellent Italian cuisine, while Bab El Sharq was a wonderful evening experience with Lebanese and Middle Eastern cuisine and lively entertainment. We especially enjoyed the singers, belly dancers, and the incredible traditional Tanoura dancer. The food, atmosphere, and hospitality were excellent throughout. My daughter attended a wedding at the hotel, and we saw another wedding during our stay. Both were absolutely breathtaking and truly like a dream. It is such a beautiful setting for a wedding or special celebration. Even our experience at the jewelry store inside the hotel was memorable. The staff were incredibly patient and kind, taking the time to educate us and answer our questions without ever making us feel pressured to purchase anything. Their graciousness was another example of the warm hospitality we experienced throughout our stay. What made this hotel so special was not only its beauty, but the people and the way they made us feel. The entire experience made our time in Cairo even more memorable and left us wanting to return.

Liked: Friendly and professional staff especially Mr.Bassem Milad Rooms division manager and Mr.Amr from reception 😊, Mr. Bassem personally checked on everything and followed up with me throughout my stay. He was very professional, attentive, and made sure everything was taken care of. I truly appreciated his excellent service and attention to detail.

Liked: Very well maintained, modern interior with the same touch of classic elegance and heritage. All staff are super-friendly proudly offering their service as good ambassadors of Egyptian hospitality. Thanks to Mohamed Hssein and the rest of the team for the exemplary service delivered with love and enthusiasm. Truly memorable experience Highly recommended

Liked: The customer service and the breakfast.

Disliked: N/A

Liked: Excellent stay overall — the room, service, and staff were outstanding. The team was consistently friendly and attentive throughout the 3 nights.

Disliked: After checkout, I was stopped by gate security and sent back to reception over a missing bathrobe, with an accusation that I had taken it. I hadn’t — it turned out to still be in the room. Being accused and delayed at the gate after a smooth checkout was an unnecessary and unprofessional way to end the stay.