The Pierre, A Taj Hotel, New York

Liked: The building and location are still stunning.

Disliked: I've stayed at Taj hotels for years, and people choose Taj for its warm, attentive hospitality. On my August stays at The Pierre, that was missing. My bathroom door wouldn't close, and the hot water was unreliable. These are basic things at any hotel, let alone one at this price. Breakfast had also dropped all the key Indian items, which for a Taj property is hard to understand. The building and location are still stunning, but at over $2,000 for my stays I expected the Taj standard, and I didn't get it.

Liked: Location

Disliked: Very disappointing; my expectations were very high. It was impossible to get ironing service at night—a very basic amenity in hotels of this caliber. The bed was extremely uncomfortable, but the worst part was the staff: rude, unpleasant, unsmiling, unhelpful, and uninterested in assisting. They were employees who simply didn't care about the guests or the hotel. I won't be returning, and it’s a waste of your money.

Liked: The view from the room, the quietness, the location.

Disliked: Nothing

Liked: Location

Disliked: There were cockroaches 🪳 in my room

Liked: The location and history Of the hotel

Disliked: Nothing in particular

Liked: Beautiful hotel in a great location.

Disliked: My wife found the mattress too soft for her liking.

Liked: Loved the location

Liked: Clean and Luxurious! My room was wonderful and clean, boasted a half view of Central Park. Housekeeping was fantastic and the general amenities were lovely. Room service was delicious. The staff was so kind! I don’t typically stay at hotels of this calibre but they certainly know how to do luxury and treat its patients. They even have elevator attendants!

Disliked: No dislikes