Recent guest reviews
Published by Agoda — shown unedited
AnushaIndia • Solo traveler
“Very much impressed and satisfied with the hotel”
I planned a 3 day trip to Pattaya and chose Sanctuary Resort for my vacation. The location is good, near by to the beach, very pleasant and has good views.
Reviewed October 25, 2026 • 1 King Bed, Non-Smoking, Deluxe Room, Balcony, City View • via Agoda
AshrakUnited Kingdom • Couple
“Best bang for bucks”
Clean room, excellent room service, big room and bathroom. Great view from the rooftop swimming pool. Hotel restaurant got a huge aquarium with nice ambience. Front desk have some really good staff who remembers returning customer.
Reviewed October 20, 2026 • 1 King Bed, Nonsmoking, Junior Suite, Balcony, City View, Living Room, Bathtub • via Agoda
“The water is not hot and does not absorb sound.”
We checked into the room at around 10:00 PM. When I went to shower there was no hot water. The technician who came to check said the water is on a shared system — a common boiler — and guessed many people were using water at the same time. After finishing the shower and getting ready for bed, the neighboring room was making noise from activities — the walls don’t block sound. Very bad, not impressed.
Reviewed October 17, 2026 • 2 Single Beds, Nonsmoking, Junior Suite, Balcony, City View, Living Room, Bathtub • via Agoda
KittiyaponThailand • Couple
“Very good”
It was a really great experience. The hotel is nice, clean, and well-equipped. I was impressed from the moment of arrival—the welcome drink was served right away. It’s just a short walk to the beach, not crowded and very private. On the 9th floor there’s a bar, a swimming pool, a pool play area, and a Nintendo to play—so much fun!
Reviewed October 16, 2026 • 2 Single Beds, Nonsmoking, Deluxe Room, Balcony, City View • via Agoda
OndrejUnited Kingdom • Couple
“Great”
Very clean friendly staff beautiful lobby nice swimming pool comfy beds
Reviewed October 10, 2026 • 2 Single Beds, Nonsmoking, Deluxe Room, Balcony, City View • via Agoda
CharlesUnited States • Couple
“Good location for good value”
We enjoyed our stay at The Sanctuary in Pattaya. It was an easy walk to the beach and had a great rooftop pool area. Or room was large and comfortable. The staff was great and helpful.
Reviewed October 09, 2026 • Suite - 1 King Bed, Nonsmoking, Premium Room, Balcony, City View, Living Room, Bathtub • via Agoda
“Very good”
Good location
Reviewed October 08, 2026 • 1 King Bed, Nonsmoking, Junior Suite, Balcony, City View, Living Room, Bathtub • via Agoda
kevinUnited Kingdom • Group
“Very good”
Big hotel situated at the bottom of Phratamnak hill.Very close to beach and bars and restaurants.Perfect situation.Hotel was clean and staff were friendly but lacked a hot shower.
Reviewed October 06, 2026 • 1 King Bed, Nonsmoking, Deluxe Room, Balcony, City View • via Agoda