The Talbott, Autograph Collection

Liked: Cleanliness and staff were very friendly!

Liked: The location

Disliked: My bed was very uncomfortable and it was difficult to reach a manager. One of the elevators was not working.

Liked: I love the Talbott and have been a guest many times over the past 40 years. My husband and I brought our children there many times as well. It feels like home and the location is excellent for us.

Disliked: This trip was with a couple of notable distractions for me. The plumbing in the bathroom was very noisy. I actually was awakened early by a neighbors use of sink, toilet or shower??? not sure which making lots of loud noises and for several minutes at least. In addition, the mattress was not very comfortable after this most recent remodel.

Liked: Nice property with good amenities.

Disliked: Staff was rude and unresponsive to small needs including body wash for the room. Room was not ready upon arrival at 5pm when it was noted that room would be ready at 4pm.

Liked: The staff was bad trained!

Liked: Location is impossible to beat! Loved being able to get to so many favorite spots on foot. Staff was very kind.

Disliked: I paid over $3k for 4 nights and our room was shockingly facing the alley way on the third floor with constant slamming of dumpsters at all hours with no natural light or view. I was so bummed about this as it kind of ruined the vibe inside the room! We also weren't able to get our rooms serviced the first two days due to short staff but we had 4 people in our double room and needed trash removed, more towels etc.

Liked: It is in a good location

Disliked: I paid for breakfast when I booked. The first morning I was told very rudely by a member of staff in the restaurant that I didn't have a voucher. I went to the reception. When I sat down a menu was put in front of me and I was told the 3 things I could order. From a long menu list. When I asked for an orange juice I was told ' you will have to pay for that.' So it is a very limited breakfast I paid for. I clearly got the budget menu. If I had known I wouldn't have bothered. Restaurant staff were horrible. Then the reception staff confused me with another guest ( from the Netherlands) and I am still trying to unravel my charges. Very unimpressed with the staff generally.

Liked: The hotel is well located in Chicago. It has had many personalities over the past 20 years I’ve been staying there. It has been comfortably renovated though the rooms are short on amenities.

Disliked: Some really weird decor in the public rooms.