Recent guest reviews
Published by Agoda, Booking.com — shown unedited
KwanHong Kong SAR, China • Solo traveler
“Excellent location with nice simple contemporary design”
Excellent location with nice simple contemporary design. Didn’t know there was some free sessions offered by the hotel, I only stayed for 4 days so schedule was very packed and didn’t take part, would like to try for sure.
Reviewed October 14, 2026 • Deluxe • via Agoda
AHMEDFamily with young children
“Sweet stay”
Liked: The staff were incredibly sweet and helpful, The cleanness is on another level The vibe and the atmosphere also were amazing
Disliked: Nothing
Reviewed October 14, 2026 • via Booking.com
“Exceptional”
This is the hotel I stay at almost every time I come to Chiang Mai. The location is great — in the city center but not noisy (Tha Phae) — and there is parking. The room design is excellent; although the space isn’t very large, the layout makes it comfortable and not cramped. Cleanliness is a full ten out of ten — everything is spotless. The hotel pays attention to small details: they provide earplugs and a speaker to place under the pillow to help you sleep. The staff have great service mind, always smiling. The breakfast is tasty and of good quality.
Reviewed October 13, 2026 • Grand Deluxe with Bathtub • via Agoda
“Excellent”
Liked: Location, pool, staff
Reviewed October 12, 2026 • via Booking.com
“Excellent”
Liked: Really nice hotel Good location Good breakfast Amazing staff
Reviewed October 10, 2026 • via Booking.com
HyeyeonSouth Korea • Couple
“It's a very excellent accommodation for the price.”
The location is near the Old Town, so it was convenient to get around, and it was a great value for the price. The breakfast was also very tasty and varied, which I liked. However, there was some mold in the bathroom and occasionally stains on the towels, so cleanliness was a bit disappointing. Still, the staff were very friendly and the hotel service was good, so I would definitely consider returning.
Reviewed October 09, 2026 • Deluxe • via Agoda
WEITAOJapan • Solo traveler
“A lovely hotel in the Lanna style typical of Chiang Mai, although there were some disappointing aspects regarding the staff's response.”
I had been really looking forward to this—it's a hotel in the Lanna style that feels very Chiang Mai. On the day I arrived, a female staff member was very kind; she showed me to my room and carefully explained the in-room amenities. The room had a bathtub, and there was a self-service area where you could help yourself to Starbucks coffee. She also explained that if I wanted housekeeping, I should hang a cleaning card on the door. After that I went out each day without hanging the card, but when I returned to the hotel at night the room had been cleaned. Maybe I hadn’t fully understood the explanation, but in the end the room was cleaned every day, which was great. The hotel matched the image I had before booking—a traditional Lanna-style atmosphere that is very Chiang Mai—and I personally like that style, so overall I’m satisfied. I stayed alone in a twin room, so it felt relatively spacious. However, if two people stayed there it might feel a bit cramped. Overall the staff service was fine, but there was one thing that left me a bit disappointed. On several nights during my stay, the same young male staff member was at the front desk when I returned. Not knowing how to greet in Thai, I first tried a quiet greeting in English, but he either didn’t hear or gave no response at all. At first I thought it might have been an accident, but for about three or four nights in a row, whenever I returned in the evening I was completely ignored by the same staff member. He was the only staff there at that time, so it bothered me a little. I’m not asking for an overly cheerful greeting, but I do think a returning guest should receive at least a minimal acknowledgment or reaction. Because the hotel’s atmosphere, the room, and the initial staff’s response were all good, it was very disappointing that this behavior continued for several days. As a result, my impression of the hotel staff as a whole soured somewhat toward the end. The hotel itself has a wonderfully Chiang Mai feel and overall I’m satisfied, which is why this one issue feels like such a missed opportunity.
Reviewed October 07, 2026 • Grand Deluxe with Bathtub • via Agoda
“Loved this hotel the staff were all very friendly and the two visiting/residant cats were a lovely addition.”
Liked: The staff and how quiet it was.
Disliked: The breakfast was a bit limited.
Reviewed October 06, 2026 • via Booking.com