Luxury Home

Disliked: The host is not a good or nice person and very rude. Very wicked and fraudulent. I booked main floor or the upper level room with private bathroom and this host refuse to let me stay in the accommodation I paid for. He gave me a basement room, instead of the room I paid for; and when I refused that basement, he stopped responding and demanded to keep my money. I paid for upper floor unit and not a basement floor or unit, booking.com and the host are holding my money and they have refused to refund me unless I stay in the basement. I am being forced to take an accommodation that didn’t match the host listings or what I paid for.

Liked: Great property, clean and tidy, good customer service

Liked: Best location,convenience transportation,

Disliked: The property was completely filthy. There were food scraps and leftovers everywhere, a terrible smell throughout the house, and random people appeared to be staying there. The key was literally left in the lock, meaning anyone could potentially access the property at any time. Our room was in the basement, and the door leading to it did not even lock. Anyone in the house could have walked into our room during the night. We felt extremely unsafe. The conditions were so awful that my girlfriend and I decided not to stay. We immediately texted the property management company but received no response. We also tried calling, again with no response. We therefore contacted Booking.com to explain the situation and let them know that we were leaving immediately and finding another place to stay. The property honestly looked and felt like an abandoned house. As we were leaving, a man suddenly showed up and told us that we were at the “wrong property” and asked us to follow him so he could take us to the correct one. At that point, after everything we had already experienced and with no prior response from management, we no longer felt comfortable or safe continuing with the stay. We told him we were leaving. We did not stay at the property and had to arrange alternative accommodation because of the unacceptable and unsafe conditions. I’m attaching just a few pictures, we took more than this with and some videos.

Liked: Good area and clean house

Liked: It was really clean, and felt like a 5 star hotel suite.

Liked: Nothing I like, the person who’s is in charge don’t rent this property for him he Reebok the place and send me to another one 😡couldn’t do anything n about it was to late and I was traveling with my family to find a new one

Disliked: That the guy in charge took me to another place that the one I rent he Reebok the place put me in another house charge me the same money for one room instead of the full basament I rent and pay for,place disgusting dirty don’t rent this place everything in the pics don’t looks like, house out side terrible it was a mattress out side of the house like for years terrible the worst experience of my life, unfortunately it was late for me to take another place and I was with my family and they was not hotels available around that’s why I took this, but this property is not selling what he offer in the pics, booking.com should take this guy out of bussines is selling lies to people. Everything terrible in this place and with the person in charge careful DONT TAKE THIS PLACE

Liked: Late check in time, most don’t accept check ins past 4 pm.

Disliked: False advertisement - the actual property is at a different address, and it does not look like anything from the pictures.