Recent guest reviews
Published by Agoda, Booking.com — shown unedited
JasperCzech Republic • Couple
“Weekend in Seoul”
Close to the Wangsimi metro station thus only a few stops from where the action is at a reasonable price. The room we had was funky with mirrors everywhere and a bathroom with bath. The hotel itself looks fancy but should get some upgrades: The bed is very unforgiving, the windows barely close so the noise from the busy street is loud, and the ‘sliding mirror curtains’ don’t close either so it’s pretty light. So all combined i would give them 7 stars out of 10…
Reviewed October 19, 2026 • Deluxe - Check-In After 2 PM, Multi-Night Stay Only • via Agoda
Han-MoSouth Korea • Solo traveler
“Check-in time”
When I made the reservation I set the check-in time to 12–1 PM, but they told me I could check in at 10 PM and I ended up paying an extra fee (₩35,000) and checked in around 1 PM. I’m wondering why Agoda asks you to enter a check-in time. At the hotel they responded as if it was my fault for not checking properly, which left a bad impression. Also, when I asked them to combine the room charge and the extra fee on one receipt, they flat-out refused. These issues should be corrected.
Reviewed October 17, 2026 • Deluxe - No Parking, Check-In After 10 PM, One Night Stay Only • via Agoda
“⭐ 1/5 | Congratulations! You’ve Booked the Room of Your Nightmares!”
If you’re perfectly happy checking into your hotel at 10:00 PM, then congratulations! You may have just booked your dream room, or rather, your worst nightmare. First of all, coordinating the check-in time through Agoda was practically impossible. Even when Agoda’s customer service team tried calling the hotel reception directly, nobody answered. Agoda’s customer service clearly informed us that we could check in at 3:00 PM, but the hotel reception refused to honor that arrangement. After hours of waiting and frustrating communication, we finally managed to check in at 10:00 PM. And that’s when the real surprises began! The actual room looked completely different from the photos advertised online. Everything looked old and outdated. Even the basic electrical outlets were problematic, making charging our devices incredibly difficult and painfully slow. The most bizarre part? A gigantic mirror directly facing the bed! For a moment, I genuinely wondered whether I had accidentally walked onto the set of an adult movie. As for cleanliness, who knows? The lighting was so dim that it was practically impossible to tell whether the room was clean or dirty. And here’s the best part: we paid approximately *** for just 12 hours of accommodation! For ***, you get endless waiting, terrible communication, a room that looks nothing like the advertised photos, and outdated facilities. If this is what they call hospitality, then congratulations to the hotel for delivering a truly unforgettable experience, for all the wrong reasons. Absolutely not recommended, especially if you value your time, cleanliness, comfort, and money! ⭐ 1/5 Congratulations — you’ve booked a nightmare of a room! If you don’t mind checking in at 10:00 PM, then congrats, you might have snagged this hotel’s “dream room,” although it’s more of a nightmare. First, arranging the check-in time through Agoda was basically impossible. Even when Agoda’s customer service called the front desk directly, no one answered. Agoda clearly told us we could check in at 3:00 PM, but the hotel refused to honor that. After a long wait and repeated exchanges, we finally managed to check in at 10:00 PM. But the real surprises started then! The actual room was nothing like the photos on the booking site. The whole room felt worn and outdated, and even the basic power outlets had issues — charging our phones was difficult and painfully slow. Even more shocking was the huge mirror facing the bed! For a moment I wondered if I’d wandered onto an adult film set. Cleanliness? I couldn’t tell — the room was so dimly lit that you couldn’t tell if it was clean or not. And the kicker: we paid about *** for only 12 hours! For ***, you get long waits, terrible communication, a room that doesn’t match the photos, and shabby facilities. If that’s their idea of hospitality, then congrats to the hotel for providing an unforgettable stay — for all the wrong reasons. Not recommended at all, especially if you care about your time, cleanliness, comfort, and money! ⭐ 1/5 Congratulations — you’ve booked the legendary “dream room”! If you can accept checking in at 10:00 PM, congratulations, you may truly have booked the hotel’s “dream room” — though it’s more like a nightmare. First, the hotel made it impossible to coordinate the check-in time through Agoda. Even when Agoda customer service called the front desk, no one answered. Agoda had explicitly told us we could check in at 3:00 PM, but the front desk completely refused to acknowledge that. After long waits and communication hassles, we didn’t get in until 10:00 PM. But the real shock came after that! When you finally enter the room, you find it’s completely different from the booking site photos. The room is rundown, the facilities are aged, and even the basic charging outlets are problematic — charging is not only difficult but extremely slow. More shocking: there’s a gigantic mirror directly opposite the bed! At that moment I even wondered whether I’d accidentally walked into the set of an adult movie. As for hygiene? Sorry, the lighting was so dim that you couldn’t judge whether it was clean. Most unbelievable of all: for such an experience and only 12 hours, we actually paid about $***! $*** bought us long waits, terrible communication, a room that didn’t match the photos, and disappointing facilities.
Reviewed October 14, 2026 • Deluxe - No Parking, Check-In After 10 PM, One Night Stay Only • via Agoda
MouradFamily with young children
“Acceptable”
Disliked: Hôtel sale tache de sang sur les draps et sur le matelas chambre non nettoyer pas de changement de draps mobilier en dégradation et rien à voir avec les photos fenêtre sale et par dessus tout des cafards et le réception qui nous dis que ça vient peut être de chez nous il ne parle meme pas anglais et ne sont pas accueillant
Reviewed October 10, 2026 • via Booking.com
JIGSAWSouth Korea • Couple
“Acceptable”
The washroom was too old and not repaired. The bugs were there and the lights of the room and the door of the washroom was so weird and was not opening. One of the worst hotel experience
Reviewed October 09, 2026 • Deluxe - Check-In After 2 PM, Multi-Night Stay Only • via Agoda
JISouth Korea • Solo traveler
“Accommodations that are very disappointing for the price.”
There was severe rust and mold in the bathroom and the place was generally very dusty. The dust was so bad it was hard to breathe. There was also a strong sewage smell coming from the toilet. Unless you’re using it very cheaply, this is definitely not a place worth paying over 100,000 won a night for.
Reviewed October 06, 2026 • Deluxe - Check-In After 2 PM, Multi-Night Stay Only • via Agoda
AnthonySouth Korea • Couple
“Not Worth the Value”
I reserved the hotel because it advertised as foreigner-friendly and in a good location, but there’s hardly anything worthwhile within the local area. We arrived in the late evening and local people were drunk and rude. The smell of the nearby seafood restaurants made the room smell like a fish market. There was dust build-up on the window screen. Door hinges were rusty. There was no shower curtain to cover the dirty tub and water leaked from the top and bottom somehow. The overhead shower head was moldy and we did not feel comfortable using it. The mattress was hard. Aside from the room quality. I had to try to communicate my concerns with the front desk staff and they didn’t speak any English, so we had to communicate through a translator app. Not a major issue, but inconvenient for me. My wife and I checked out less than 2 hours after checking in and they would NOT offer any money back on the room nor any manager to contact after I asked repeatedly. Terrible hotel.
Reviewed October 02, 2026 • Deluxe - Check-In After 2 PM, Multi-Night Stay Only • via Agoda
K.South Korea • Solo traveler
“Acceptable”
Very dirty I don't recommend it
Reviewed August 22, 2026 • Deluxe - No Parking, Check-In After 10 PM, One Night Stay Only • via Agoda