Wifala Harmony Hotel

Liked: The decor was unique, shower was hot and bed comfortable.

Disliked: Some major issues. The sheets were stained and nasty. Check pictures. We paid in advance for 2 days because it has a jacuzzi and pool. We made a reservation for the jacuzzi. The jacuzzi was barely warm with cold in the bottom. The pool was cold. There was absolutely no mention of the $20 dollar per person charge ($40 U.S.) for a 20 minute barely warm tub. We would not have done the spa had we known about the cost. The dinner service was bad. One and a half hours to get our food which had no flavor and made me sick. We had a second floor room and caught an employee looking in the window while my wife was in the shower. We wanted to cancel our second day and they would not refund our money. Very bad location up a narrow bumpy dirt road. LET ME CLARIFY...Your employee was caught by me looking in the room window. NOT the bathroom window. If my wife had walked out she would have been seen. The employee was up on the second floor ledge fixing a low hanging wire. I waved at him. You are not truthful in your response to my review. I do not lie. The pictures of the nasty sheets were not posted!

Liked: Perfect just like the pictures, they offer a ride to the plaza in Urabamba for 20 soles

Liked: Wonderful design, super modern -- breakfast deluxe One of the best hotels we stayed at

Liked: Helpful staff

Disliked: The location is far from the town center, making restaurant choices very limited. The price for the hotel restaurant is at the high end. The hotel room has some smell when we checked in. The ventilation is not working well.

Liked: Swimming pool was too cold I had to pay extra 160PEN to use the jacuzzi for one hour When I check in they charged extra $20 for my child and breakfast for kids is very limited too much pricey for the facilities not recommended for families I was scammed

Disliked: Swimming pool Extra charge for jacuzzi and my child Bathroom is too cold Heating is limited from 6pm to 10pm No place to store your clothing

I dont joke when I say this hotel, the staff, the food, the cocktails are the best experience I have had. If I could give 10 starts, I would. THANK YOU TO THE GIRLS WHO BRHOUGHT TO THE ROOM A BIRTHDAY CAKE TO MY SISTER!

Liked: The hotel is very unique.

Disliked: They charge extra for everything including the use if the pool and jacuzzi.

The art and design are excellent, and the details are incredibly cute. The hotel feels like a gallery, and I particularly love the design of the pool. It's a cozy place where you can spend the whole day at the hotel. However, the location is not very good, and there are no streetlights nearby at night. Tuktuks don't pass by, and although the restaurants charge around 60-70 soles, the taste is just average. I strongly recommend going out for dinner before it gets dark.