Recent guest reviews
Published by Booking.com — shown unedited
“Acceptable”
Liked: Location
Disliked: Dogs barking when I try sleeping. I get up at 330 am and the dogs have been barking for almost 2 hours. It is 918 pm now.will be staying somewhere else now next week!!!!
Reviewed October 08, 2026 • via Booking.com
“I was treated like I wasn’t wanted there because I asked to change my room due to mold in the bathroom, constant noise d”
Liked: Nothing
Disliked: Terrible staff, room, bathroom, everything
Reviewed October 04, 2026 • via Booking.com
“Above average”
Liked: Location was great
Disliked: The room wasn’t clean and we only had one pillow. No extra anything in the rooms.
Reviewed September 28, 2026 • via Booking.com
“We did not stay there and were happy we left.”
Liked: Nothing
Disliked: The room stank of hard chemicals and within seconds I realized we could not stay there. It took over 30 minutes to check in for our 2 rooms, a stupid and cumbersome process. We immediately went to the front desk to say we could not stay there and the person on desk took another 25 minutes talking with their supervisor before agreeing to give us a full refund.
Reviewed September 28, 2026 • via Booking.com
KeriFamily with young children
“Mistake made on my part. Pictures were deceiving. Would not stay there again or recommend.”
Liked: Nothing
Disliked: Location. Staff. Amenities. Furniture was terrible. Floor was sticky and slick in places.
Reviewed September 25, 2026 • via Booking.com
“Acceptable”
Liked: I went to check in and they were unable to find my reservation. I gave the b formation I had but still no luck. The lady at the front desk didn’t seek out anyone else for help.
Disliked: See above. Additionally, The following day I got a call but no message was left. Then I got about 8-10 more calls, the transcripts of which showed strange and different names, none of which made sense so I didn’t pick up. Finally on about the 10th call I picked up & the lady said she was from the hotel and that I left my luggage in the room. I told her it wasn’t mine because I never even checked in and she said okay. Then she called back and told me I left my luggage in the room and I repeated that I never got to check in and the luggage wasn’t mine. Sadly the place seems to be pretty messed up.
Reviewed September 24, 2026 • via Booking.com
“For about $100.00 in the Chicago suburbs, one could not expect much better, and it could be worse.”
Liked: The area appeared to be relatively safe. The room had a regular refrigerator, cooktop, and microwave oven, all of which I had no use for. Although the furnishings were sparse and everything was designed to be easily kept clean, the bed was actually comfortable. When I arrived, the outdoor temperature was around 75°F, but the window was open and the air conditioner was set at 61°F. I did not know how to close the blinds, but the only desk clerk left his window and happily showed me how to close them. The bathroom was clean, and everything functioned well.
Disliked: I never did figure out how to operate the television; but I am 75, and a younger person would probably have no problem. The couple in the next room was loud and had my bed bouncing like an earthquake for about 20 minutes starting around 3:00 A. M. A short time later, I heard a door to the hallway close. No breakfast was available on site or even closeby. Free coffee was advertized; but the lobby was out of cups, and more cups were supposed to be dellivered about two hours after I needed to leave.
Reviewed September 21, 2026 • via Booking.com
“Acceptable”
Disliked: I maked reservation through Booking.com and pay They call me later and They told me they didn't have any rooms available. I contacted customer support, but they couldn't get in touch with the hotel to find out why there were no rooms. As a result, I was charged for the room.
Reviewed September 16, 2026 • via Booking.com
