Recent guest reviews
Published by Booking.com — shown unedited
“Exceptional”
Liked: Cleaness
Disliked: Breakfast menu they don’t change
Reviewed October 05, 2026 • via Booking.com
“Perfect stay everything was great I highly recommend this hotel”
Liked: The hotel was exceptionally clean and the room was spacious, comfortable and spotless
Reviewed October 01, 2026 • via Booking.com
“Acceptable”
Liked: The facilities were clean.Good location.Food not that great.When we arrived front desk was wanting to convince on upgrading room and buying buffett.A liitle uncomfortable situation..
Reviewed September 30, 2026 • via Booking.com
AnnieFamily with young children
“Very good”
Liked: I loved the hotel’s proximity to the metro and how easy it was to get into Paris. The hotel itself is beautiful, and overall, I had a good stay. The location was very convenient, and I would definitely consider staying here again
Disliked: My biggest disappointment was the air conditioning. My room had no AC for an entire day, and I had to be relocated twice in one morning. This was especially difficult because I was traveling with my newborn, who was very uncomfortable in the heat. I also noticed hotel staff walking through the hallways carrying white fans to rooms, which made it seem like the AC issues were fairly widespread. I also wish there had been more opportunities to enjoy and explore the hotel. Access to the pool requires advance booking, but this was not explained to us at check-in. The hotel also felt somewhat commercial and fast-paced rather than relaxed and personal. For the price, I wish breakfast had been included as well. Overall, it was a good stay, and I would consider staying there again.
Reviewed September 27, 2026 • via Booking.com
“below par services, expect a dose of untruth with your experience.”
Liked: The hotel repeatedly made promises that it did not keep. I booked a single room with one extra double bed, but when I arrived, I was given two separate beds instead. This was never corrected. I also booked the hotel primarily because of the pool. Before my stay, the hotel sent me an Excel file asking me to reserve specific hours to use the pool each day. However, when I arrived, I was told that the pool was closed. The hotel had not informed me of this in advance, despite knowing that I had specifically reserved pool times. Had they told me beforehand, I would have had the opportunity to cancel my reservation and book elsewhere. To make matters worse, the hotel claimed that it had emailed me to advise that the pool was closed. This was not true. The only email I received regarding the pool specifically instructed me to reserve my usage times. The same issue happened again with checkout. The hotel confirmed that I could have a one hour late checkout, only to revoke that promise about an hour later. Overall, the experience was frustrating because the hotel repeatedly confirmed arrangements and then failed to honor them. The lack of clear communication, particularly regarding the pool, was especially disappointing. Better to find a hotel that will be truthful and will not lie to guests or make false promises.
Disliked: quiet and clean and nothing more.
Reviewed September 27, 2026 • via Booking.com
“Beautiful, views from the 40th floor was breathtaking, room was large, spacious, comfortable.”
Liked: The hotel was wonderful, especially the 40th bar overlooking the eiffel tower, I was disappointed that I couldn't go up on the 2nd night was there was a private function. The restaurant was great and enjoyed the food and the staff was friendly. It was conveniently located near the train station.
Disliked: Disappointed I couldn't go to the 40th floor on my 2nd night to overlook the city because it was closed for a private function.
Reviewed September 27, 2026 • via Booking.com
AnissaFamily with young children
“A modern, spacious and comfortable hotel with excellent breakfast and very convenient access to Metro Line 14. Apart fro”
Liked: We really enjoyed our stay here. The hotel is new and modern, and our family room was surprisingly spacious compared with many family rooms in Paris. Although the hotel is quite far from the main attractions, we specifically chose it because it is very close to Metro Line 14. We visited during a very hot heatwave, so having easy access to the newer, air-conditioned metro line was a big advantage. The room was cleaned every day and the bottled water was also replenished daily, which we appreciated. Breakfast was another highlight, with plenty of variety and everything we tried tasted good.
Disliked: The only downside was an issue with overcharging at check-out. We had requested breakfast for only one day, but breakfast had been charged for every day of our stay. Because of this, I could not simply drop off the keys and had to spend some time at reception clarifying the bill. It took a while because the staff needed to confirm the breakfast records with the restaurant team, but once they received confirmation, they corrected the charge immediately. The process was longer than expected, although the staff remained professional and calm throughout.
Reviewed September 17, 2026 • via Booking.com
“Excellent”
Liked: The Location and staff was great.
Disliked: The bathroom shower need little TLC
Reviewed September 08, 2026 • via Booking.com
