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- Short term availability
- Weather Dependent - Weather-Proof
- Bus Services
Cancun Airport: Shuttle Cancun or Playa del Carmen Hotels
- Duration30 minutes – 1 hour 30 min
- GroupShared · max 52
- TicketMobile or paper ticket accepted
- LanguagesEnglish, Spanish
- BookingInstant confirmation
About this activity
With this convenient and affordable service, you won't have to worry about scheduling a taxi or trying to navigate on your own. Our comfortable shuttle will take you from the airport or hotel in a comfortable, air-conditioned vehicle that knows the best route to the airport and back. This saves you time, money, and hassle.
- Affordable pricing at all our service areas - Continuous departures - Hassle-free shuttle transportation - Comfortable and air-conditioned vehicles
What to expect
To make your travels easier and to provide you with a more seamless vacation experience, we offer convenient and affordable transportation services that quickly and efficiently takes you from the Cancun International airport to your hotel or back, if needed.
Riding our services is often more affordable than a taxi or other transport service and we have a variety of routes to provide you with all of the flexibility that you might need. Simply book the option of your choice and your reservation will be instantly confirmed.
Here are the options that we have available for our transportation services:
- One-Way - Roundtrip
When you arrive at the airport and wish to be taken to your hotel, you can find our staff waiting for you with a sign with your name. When it is time to leave your hotel, you will be picked up in the lobby of your hotel.
Pickup & meeting point
Pickup is included for all travellers.
Pickup starts about 15 minutes before the departure time.
You can request a pickup location of your own.
End
Cancun International Airport
Hotels in Cancun hotel zone and Cancun Downtown area.
Pickup locations782
The operator lists 782 pickup points. 40 are shown here; choose yours from the full list when you book.
Hotels & residences40
- Hotel Pok Ta PokPok-ta-pok, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
- Sls Cancun Hotel & SpaNovo Cancun Torre 1_ Mz 27 Lt 1-02 UC-20 UP-P Secc. C Av. Bonampak Puerto Cancun, Zona Turística Puerto Cancún, Cancun, Quintana Roo, 77500, Mexico
- Moon Palace CancunCarretera Federal 307, Km 340 Cancun-Chetumal, Cancun, Quintana Roo, 77500, Mexico
- Garza Blanca Resort & Spa CancunCarretera a Punta Sam Km. 5.2, Mza 9 Lote 3, Cancun, Quintana Roo, 77400, Mexico
- Balkon Boutique HotelAv 10, Between Calle 60 & 62, Playa del Carmen, Quintana Roo, 77710, Mexico
- Cyan Cancun Hotel & SpaKm 20.5, Blvd. Kukulcan, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
- Luxury Apartments Pool & Jacuzzi18 Granada, Cancun, Quintana Roo, 77500, Mexico
- Capital O 171 Hotel Farallon InnFarallon 21 15, Cancun, Quintana Roo, 77504, Mexico
- Alamos InnMz 154 Lt 1 Sm 311 Calle Laureles, Cancun, Quintana Roo, 77533, Mexico
- Primitive RoomsAvenida Coba, Tulum, Quintana Roo, 77776, Mexico
- Hotel Tequila CancunKm 23100 Carretera Cancun, La Isla, Quintana Roo, 77570, Mexico
- Nickelodeon Hotels & Resorts Riviera MayaCarretera Cancun - Tulum Km. 45, Playa del Carmen, Quintana Roo, 77710, Mexico
- Suites at Mayan Palace Vidanta Resort Riviera MayaSuites at Mayan Palace Vidanta Resort Riviera Maya Carretera Federal Cancun - Riviera Maya Km. 48, Playa Paraiso, Quintana Roo, 77710, Mexico
- Adhara ExpressAv Yaxchilan 41,22, Cancun, Quintana Roo, 77500, Mexico
- OYO Hotel Playa Del CarmenCentro M 9 L 6 Av. Juarez, Av. 10 y 15 Nte, Playa del Carmen, Quintana Roo, 077710, Mexico
- OYO Hotel San Jorge63, Calle 31 Mza. 44 Lote 4 Y 5, Cancun, Quintana Roo, 77510, Mexico
- Golden Shores Crown ParadiseAv. Lopez Mateos Sur 2375, Guadalajara, Jalisco, Cancun, Quintana Roo, 77500, Mexico
- NEW Oceanfront Penthouse on Cancun BeachBoulevard Kukulcan Km 9, Colonia Zona Hotelera Salvia Condominiums- #PH3B, Cancun, Quintana Roo, 77500, Mexico
- Las PalapasAv 34 Norte Sn Entre 5A Av Y Zona Federal Maritima, Playa del Carmen, Quintana Roo, 77710, Mexico
- OYO Hotel JaguarAvenue Benito Juarez 118, Alfredo V. Bonfil, Cancun, Quintana Roo, 77560, Mexico
- Hotel Kavia Plus CancunYaxchilan Manzana 15 Lote 13 Supermanzana 22, Cancun, Quintana Roo, 77505, Mexico
- HC International by R&TAvenida Uxmal 42 Super Manzana 22, Cancun, Quintana Roo, 77500, Mexico
- Hotel HunabCalle 25 N. 125, Sm 68, Cancun, Quintana Roo, 77524, Mexico
- 5th Ave Playa Del CarmenCalle 6 Nte, Playa del Carmen, Quintana Roo, 77710, Mexico
- Hilton Garden Inn Cancun AirportCarr. Cancun-Chetumal Km. 22, Ext. Lado Tierra Cun 20111, Cancun, Quintana Roo, 77569, Mexico
- Exotic Auto HotelCalle 74, Entre Av. 20 De Noviembre Y Calle 76 Sobre Av. Bonampak, Cancun, Quintana Roo, 77528, Mexico
- Hive CancunAv Huayacan Mnz 9, Cancun, Quintana Roo, 77500, Mexico
- Hotel Tropical Casa BlancaAvenida 1, Norte SN, Playa del Carmen, Quintana Roo, 77720, Mexico
- Seven Boutique Apartments CancunAv. Bonampak 52-01, SM4-M10, Cancun, Quintana Roo, 77500, Mexico
- Lucky Duck PJCarretera A Punta Sam Sm-85, Manzana 05 Lote 07, Cancun, Quintana Roo, 77520, Mexico
- Suites Costa CancunBlvd. Kukulcan Km. 8.4, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
- Hotel Ikaro Suites Cancun16 Avenida Sunyaxchen, Lote 58, Cancun, Quintana Roo, 77509, Mexico
- Casa Granada 24Calle Granada #24, Av Carlos Nader, Cancun, Quintana Roo, 77500, Mexico
- Hotel Avani Cancun AirportCarretera Federal Cancun, SM47 M01, L1-22, Cancun, Quintana Roo, 77506, Mexico
- DNA Cancun Hotel y Posada61 Calle 19 Norte Lt 14, Cancun, Quintana Roo, 77524, Mexico
- Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive ResortCarretera Federal 307 Km 332, Puerto Morelos, Quintana Roo, 77712, Mexico
- 5th Avenue Sol Del Caribe Apart Hotel By BFH5ta. Avenida, Entre Calle 4 y 6, Playa del Carmen, Quintana Roo, 77710, Mexico
- Hotel Luma by Kavia CancunCalle Claveles Mz 4 Lt 1,3,3 A, 5 Y 31 Sm 22, Between Calles Av Tulum and Retorno 3, Cancun, Quintana Roo, 77500, Mexico
- Turquoize at Hyatt Ziva CancunBlvd. Kukulcan, Cancun, Quintana Roo, 77500, Mexico
- Hotel Chiibal UhCalle 35 Norte, Between Calle 6 & Calle 8, Cancun, Quintana Roo, 77513, Mexico
- You can arrange your pickup point with the operator after booking.
Pickup instructions
**Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup. Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time. Arrivals: If by any chance, you encounter any issues locating your driver please go to any of the following meeting points: - Terminal 2 (Domestic arrivals) at Welcome Bar - Terminal 2 (International arrivals) at Welcome Bar - Terminal 3 at Margaritaville Bar - Terminal 4 at Welcome Bar **Hotel Pickup:** Your exact pickup time will be confirmed a day before your flight departure, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup. Please be ready and waiting a few minutes before the confirmed pickup time, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
Redemption
For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed. **Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup. Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time. If by any chance, you encounter any issues locating your driver please go to any of the following meeting points: - Terminal 2 (Domestic arrivals) at Welcome Bar - Terminal 2 (International arrivals) at Welcome Bar - Terminal 3 at Margaritaville Bar - Terminal 4 at Welcome Bar **Hotel Pickup:** Your exact pickup time will be confirmed a day before your flight departure, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup. Departures: Please be ready and waiting a few minutes before the confirmed pickup time, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time. Please present your confirmation or photo ID upon pickup. Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion. Transfer services are not exchangeable for any other services/routes.
What's included
Included
- All Fees and Taxes
- One-Way or Roundtrip Shuttle Service
- Air-conditioned vehicle
Not included
- Excess luggage charges (where applicable)
- Gratuities
Good to know
Accessibility & suitability
- Infants are required to sit on an adult’s lap
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Partial cancellations/refunds are not available for roundtrip transportation services.
- For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
- Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
- Departures: Please be ready and waiting at the lobby of your hotel, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
- Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
- Transfer services are not exchangable for any other services/routes.
Traveller requirements
- Minimum 1 traveller per booking
- Maximum 8 travellers per booking
- Age bands: Adult (3–99)
Languages
- Guide
- English, Spanish
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
- 1+ days before100% refund
- 0–1 days before0% refund
- This experience requires good weather. If it's cancelled due to poor weather, you'll be offered a different date or a full refund.
- This experience requires a minimum number of travellers. If it's cancelled because the minimum isn't met, you'll be offered a different date or a full refund.
Important booking information
- Booking cut-off
- Bookings close 3 hours before the activity starts.
- Confirmation
- Confirmed immediately after booking.
- Tickets
- One per booking
- Local time zone
- America/Cancun
- Product code
- 279586P104
What you'll be asked when booking
- Your preferred pickup point
- Any special requirements
- Arrival airline
- Arrival flight number
- Departure airline
- Departure flight number
- Drop-off address
- How you are arriving
- Your arrival time
- Transfer departure date
- How you are departing
- Departure pickup address
- Transfer departure time
Traveller reviews
4.0/ 5555 reviews
Ratings aggregated from Viator (404) and Tripadvisor (151).
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Ready to book Cancun Airport: Shuttle Cancun or Playa del Carmen Hotels?
From USD 23.76 per person · Free cancellation available
Activity information provided by Viator, an authorized travel partner. Gateera does not operate this activity.