• Short term availability
  • Skip the line Tickets
  • Low Supplier Cancellation Rate
  • Weather Dependent - Low

Private All Access 9/11 Ground Zero: Tour, Museum & Observatory

4.9(79 reviews)New York City, USAOperated by ExperienceFirst
  • Duration3 hours
  • GroupPrivate tour
  • EntrySkip the line
  • TicketMobile or paper ticket accepted
  • LanguagesEnglish
  • BookingInstant confirmation

About this activity

This deeply personal tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. The historic church was miraculously unharmed when the Twin Towers fell.

You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest man-made waterfalls on the continent. Your private guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath.

Afterward, visit the 9/11 Museum with your skip-the-line ticket for a self-guided tour of the exhibits and artifacts. Next, walk over to Freedom Tower. In the lobby, you can watch "Voices," a film about the Twin Towers and Freedom Tower, before riding the SkyPod elevator 1,250 feet up. Visit the tri-level One World Observatory for panoramic views of NYC, immersive LED displays, and the See Forever Theater.

What to expect

3 hours4 stopsPrivate tourSkip the line
  1. St. Paul's Chapel

    209 Broadway, b/t Fulton Street & Vesey Street, New York City, New York, 10006, United States

    15 minutes

    The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.

  2. 30 minutes

    Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent.

  3. The National 9/11 Memorial & Museum

    180 Greenwich St, World Trade Center, New York City, New York, 10007, United States

    30 minutesAdmission included

    Skip the line to enter the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, historic artifacts, and more.

  4. One World Observatory

    117 West St, One World Trade Center, New York City, New York, 10007-0089, United States

    1 hourAdmission included

    Ride the "SkyPod" elevator up 1,250 feet to see breathtaking views of Manhattan from This 360-degree observation deck. The deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.

Pickup & meeting point

There is no pickup — all travellers meet at the start point.

Start

We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.

End / drop-off

We meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.

Redemption

Attraction start point

• We do NOT meet at the 9/11 Memorial. Tour meets Inside the Oculus by L'Arte del Gelato • Your guide will be there 10 minutes before your tour and will be holding and orange flag • NO REFUNDS WILL BE ISSUED IF YOU MISS YOUR TOUR • You will go through airport style security checks at both the 911 Museum and One World Observatory, so please be advised that some items are not allowed

What's included

Included

  • Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
  • Self-guided tour of the lobby of Freedom Tower with the film “Voices”
  • Visit to the meaningful sites of Ground Zero
  • Moment of reflection at the “Reflecting Absence” fountains
  • A private guide who shares stories about their personal connection to 9/11
  • Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits

Not included

  • Gratuities

Good to know

Accessibility & suitability

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Suitable for all physical fitness levels

Traveller requirements

  • Minimum 1 traveller per booking
  • Maximum 15 travellers per booking
  • At least one adult must be included in the booking
  • Age bands: Adult (6–99)

Additional information

  • A moderate amount of walking is involved. Please wear comfortable shoes
  • Please dress appropriately and bring layers in case of cold weather
  • Children 5 and under free with paid adult ticket

Languages

Guide
English

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

  • 1+ days before100% refund
  • 0–1 days before0% refund

Important booking information

Booking cut-off
Bookings close 1 day before the activity starts.
Confirmation
Confirmed immediately after booking.
Tickets
One per booking
Local time zone
America/New_York
Product code
5250AAP

What you'll be asked when booking

  • Any special requirements

Traveller reviews

4.9/ 579 reviews
  • 574
  • 45

Ratings aggregated from Viator (20) and Tripadvisor (59).

Ready to book Private All Access 9/11 Ground Zero: Tour, Museum & Observatory?

From USD 300 per person · Free cancellation available

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Activity information provided by Viator, an authorized travel partner. Gateera does not operate this activity.

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