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- Duration50 minutes
- GroupPrivate tour
- TicketMobile or paper ticket accepted
- BookingInstant confirmation
About this activity
We offer a private, exclusive and door-to-door transfer from Tulum Airport (TQO) directly to your accommodation and vice versa. Forget lines and waits; your vehicle and our professional staff will be ready for you upon landing.
⚠️ IMPORTANT : SELECTION OF AREA
To ensure the correct rate and avoid mistakes in your booking, please make sure to select the option (rate/rating) that corresponds to the exact location of your hotel or villa:
Option 1 : Tulum Airport (TQO) - Tulum
Area: Tulum Downtown, Zama Village, La Veleta and the Hotel Zone.
Option 2: Airport - Tankah/Akumal
Area: From Dreams Tulum, continuing through Tankah, including Soliman Bay, to Akumal.
Option 3: Airport - Playa del Carmen
Area : From Xpu Ha/Puerto Aventuras, to Playa del Carmen (including Playacar).
Some text on this page was machine translated.
What to expect
Confirmation and Contact Once your booking is confirmed, we will contact you at least 24 hours before your arrival to validate all the details of your service and make sure everything is perfect.
Pickups for your Departure To ensure you arrive on time and without stress, here are our suggestions for pickups on your departure day:
It is suggested to arrive at least 2 hours before international flights at any airport.
- If you fly from Tulum Airport (TQO), we will pick you up 3 hours before your flight departure time.
Additional Services
We can provide car seats at no extra cost. To ensure their availability, please request them in advance as they are subject to space in the vehicle.
Pickup & meeting point
Pickup is included for all travellers.
Pickup starts about 15 minutes before the departure time.
You can request a pickup location of your own.
Our transfer services exclusively cover the pick-up or drop-off of passengers in the following areas: Tulum Centro, Aldea Zama, La Veleta and the Hotel Zone.
- You can arrange your pickup point with the operator after booking.
Pickup instructions
Information for Groups and Coordination To ensure smooth and smooth service, please consider the following: Group Arrivals : If your group arrives on different flights, you must provide the flight number of each person. Pick-up time and terminal will be based on last arrival. Additional stops : The price includes pick-up from a single terminal. Additional terminal stops may be added for an extra cost. If part of the group wishes to go to their destination immediately, they will need to book an additional shuttle service. Special Requests: For any other special requests regarding your transportation, please contact us at least 24 hours in advance. Coordination of your Collection We will contact you by WhatsApp 24 hours before your arrival with detailed instructions on how to meet your driver at the airport.
What's included
Included
- Private transportation
- Government Fees
- Air-conditioned vehicle
Not included
- Parking Fees
- Gratuities
Good to know
Accessibility & suitability
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
Traveller requirements
- Minimum 1 traveller per booking
- Maximum 9 travellers per booking
- Age bands: Adult (1–99)
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
- 1+ days before100% refund
- 0–1 days before0% refund
Important booking information
- Booking cut-off
- Bookings close 3 hours before the activity starts.
- Confirmation
- Confirmed immediately after booking.
- Tickets
- One per booking
- Local time zone
- America/Cancun
- Product code
- 5604270P4
What you'll be asked when booking
- Age of each traveller
- First name of each traveller
- Last name of each traveller
- Your preferred pickup point
- Any special requirements
Traveller reviews
Ratings aggregated from Viator (6) and Tripadvisor (8).
Ready to book Private Transfer from Tulum Airport?
Activity information provided by Viator, an authorized travel partner. Gateera does not operate this activity.